Replies to This Discussion

Permalink Reply by Satellite Networks Motueka on December 4, 2019 at 20:46

Mostly built-in Freeview works of a UHF aerial. Unless the tv has a built-in satellite tuner you will need to use a UHF aerial. If you used a push-in plug that will be UHF. If you used a screw-in plug on the TV there may be issues with the satellite dish. Hope this helps.

• ▶ Reply

Permalink Reply by Kim on December 4, 2019 at 20:50

Thanks for reply. I have a satellite tuner, I’m picking up TVNZ channels fine just not TV3. We don’t have UHF Freeview in Central Otago yet unfortunately

• ▶ Reply

Permalink Reply by Satellite Networks Motueka on December 5, 2019 at 7:24

Are you getting Prime? Either you've only scanned one transponder or there's a problem at the dish.

• ▶ Reply

Permalink Reply by Kim on December 5, 2019 at 7:37

No I don’t have prime either. The dish seemed fine immediately before swapping to the new setup (I.e. we had all channels).

Maybe a have only scanned one transponder then... what’s the other one called?

Really appreciate your help with this. Thank you

• ▶ Reply

Permalink Reply by Satellite Networks Motueka on December 5, 2019 at 9:28

12519 sr 22500 horizontal or 18v

12456

12483

But probably best to factory reset the TV and start again and scan on Freeview not all free channels

• ▶ Reply

Permalink Reply by forumuser on December 5, 2019 at 10:37

Hi Kim

A Auto or Blind scan will help solve this issue, if this issue still persists then please let us know and we can look into this further. 

Cheers

Josh

• ▶ Reply

Permalink Reply by Kim on December 5, 2019 at 22:11

I picked up a few extras using the transponder numbers above, but they are mainly sky channels that I don’t have access to. Still no tv3 channels :/

Josh - can you advise on how to run the scans you mention?

Thanks all for your input and help

• ▶ Reply

Permalink Reply by Satellite Networks Motueka on December 6, 2019 at 8:34

Sounds like your LNB settings may be wrong. Try changing the local oscillator settings from 11300 to 10750 or vice-versa.  The best option though would be to do a factory reset then find your LNB settings and autotune Freeview from there. 

• ▶ Reply

Permalink Reply by forumuser on December 6, 2019 at 8:34

Hi Kim, 

Each TV will vary depending on the model, Have a quick glance at this website from Samsung, https://www.samsung.com/nz/support/tv-audio-video/freeview-receptio... 

Generic Sequence is Menu > Channels > Auto Tune > Satellite 

Josh

Kim said:

I picked up a few extras using the transponder numbers above, but they are mainly sky channels that I don’t have access to. Still no tv3 channels :/

Josh - can you advise on how to run the scans you mention?

Thanks all for your input and help

• ▶ Reply

▶ Reply to Discussion