Network Status

Status of Freeview New Zealand transmission and broadcasts are detailed below, as supplied by transmission providers and broadcasters.

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Transmission & Broadcasts

SATELLITE:  NORMAL

UHF:  NORMAL 

If you experience any issues with channels or any other TV reception issues, please check this page for tips on resolving those issues.

Freeview Guide

TV Guide Apps:  NORMAL

Freeview On Demand Guide NORMAL

Freeview Standard Onscreen Guide (launched via the GUIDE / EPG button on all Freeview devices):  NORMAL

Freeview On Demand

Freeview On Demand (HbbTV platform): NORMAL except on DISH TV boxes

DISH TV playback issue

Update 13 Sep 2019: Automatic firmware update for the T2100 is not yet available. However you can update your T2100 box now by downloading & installing its firmware update via a USB drive from the Dish TV site here (https://www.dishtv.co.nz/downloads).  Please refer to instructions on the Dish TV site and select DishTV_T2100-Firmware-V1.42.usb to download to your USB drive.  

11 Sep 2019: Firmware update has been released for Dish TV boxes s8100 and s8300. Updates to follow for the T2100 boxes.

9 Sep 2019:  Some Dish TV boxes are unable to load on demand content within a reasonable amount of time (some taking 12 to 15mins to load, or not at all).  Investigations so far has confirmed that the fault is not due to any Freeview platform update. 

Freeview On Demand (Smart TV app / IP-only app): NORMAL except on DISH TV boxes

Please see above.

Experiencing other On Demand playback issues? 

Freeview works with broadcasters and manufacturers to log and investigate issues affecting the Freeview ON DEMAND (FreeviewPlus) application.  As some issues occur intermittently, are specific to selected products or affect distinct videos or ads, it can take time to zone in on the cause and address the problem.

If you cannot stream an ON DEMAND video at all or all the way through, please note down the programme title, series (or season) and episode and report it here.  The details you provide may help in isolating the cause of the problem. Thanks!

Upcoming Works by Transmission Providers

No other works planned at this point in time.

Still having reception or channel issues?

If there no outages reported by transmission providers or broadcasters above relating to your area, chances are you may have a fault with your antenna, cabling or device set up.  

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