Network Status

Status of Freeview New Zealand transmission and broadcasts are detailed below, as supplied by transmission providers and broadcasters.

TRANSMISSION & BROADCASTS

SATELLITE:  NORMAL

UHF:  NORMAL 

FREEVIEW ON DEMAND:  

NORMAL with the following logged issues:

FVP-07: TVNZ OnDemand playback issue on PANASONIC 2015 Recorder (DMR-PWT550).

Updated 27/03/2017:  TVNZ has proactively removed ads in the middle of the video streams to temporarily mitigate user impact until this has been resolved.  

Issue description:  Playback fails after the second ad-break on selected video content; and after pausing the video, rewinding or fast-forwarding the video incorrectly resumes playback from when it was paused earlier.  Logged 23/01/2017

FVP-04: TVNZ OnDemand: Video crashing around ads.  

App developers are currently investigating this issue where the video stream locks up (freezes with no error message) around ads in the middle of the video.  

Updated 27/03/2017:  TVNZ OnDemand has switched off these ads temporarily until this issue can be resolved.

It's most prevalent on SONY TVs but affects other devices too, though to a lesser extent.   Logged 26/08/2016

Are you experiencing other On Demand playback issues? 

Freeview is working with broadcasters and manufacturers to log and investigate intermittent video playback issues.  Because these issues only occur on some devices and affect only some content streams, it takes time to zone in on the cause of the problem.  

If you cannot stream an On Demand video at all or all the way through, please note down the programme title, series number and episode(s) you're trying to watch and report it via this form on the Freeview website.  Thanks!

Recent Fixes:

  • FVP-08: Mini Guide and Full Guide missing programme slots.  Logged 10:50am 16/03/2017 Fixed 3pm 16/03/2017

 

RECORDING AND PROGRAMME INFORMATION

TV Guide Apps:  app updates released to fix app loading issue. Please see updates here.

Freeview On Demand GuideNORMAL

Standard Guide (launched via the GUIDE / EPG button on all Freeview devices): NORMAL

UPCOMING WORKS BY TRANSMISSION PROVIDERS

Friday 7 April 1am to 5am: Gisborne UHF transmission interruption to allow emergency linking upgrade to be completed.

RECEPTION ISSUES or LOST CHANNELS? 

If there no outages reported by transmission providers or broadcasters above relating to your area, chances are you may have a fault with your antenna, cabling or device set up.  

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