Network Status

Status of Freeview New Zealand transmission and broadcasts are detailed below, as supplied by transmission providers and broadcasters.

TRANSMISSION & BROADCASTS

SATELLITE:  NORMAL

UHF:  NORMAL

FREEVIEW ON DEMAND:  

NORMAL with the following logged issues:

FVP-07: TVNZ OnDemand playback issue on PANASONIC 2015 Recorder (DMR-PWT550). Playback fails after the second ad-break on selected video content; and after pausing the video, rewinding or fast-forwarding the video incorrectly resumes playback from when it was paused earlier.  Logged 23/01/2017

FVP-04: TVNZ OnDemand: Video crashing around ads.  App developers are currently investigating this issue where the video stream locks up (freezes with no error message) around ads.  This issue is most prevalent on SONY TVs but affects other devices too, though to a lesser extent.  Logged 26/08/2016

Workaround: please go back to the app screen and reload the video.

Are you experiencing other On Demand playback issues? 

Freeview is working with broadcasters and manufacturers to log and investigate intermittent video playback issues.  Because these issues only occur on some devices and affect only some content streams, it takes time to zone in on the cause of the problem.  

If you cannot stream an On Demand video at all or all the way through, please note down the programme title, series number and episode(s) you're trying to watch and report it via this form on the Freeview website.  Thanks!

Fixed issues

  • FVP-08: Mini Guide and Full Guide missing programme slots.  Logged 10:50am 16/03/2017 Fixed 3pm 16/03/2017
  • FVP-03 SAMSUNG TVs unable to complete playback of TVNZ OD content. TVNZ OnDemand content plays partway through and then stops and kicks user out to live broadcast.  Resolved 21/12/2016
  • FVP-05: TVNZ OnDemand: Cannot resume playback after Fast Forwarding or Rewinding.  This issue is isolated to TVNZ OnDemand content playback, and is not affecting 3NOW or Maori Television On Demand.  Workaround: please use the player control keys on your remote control.  Logged 4/10/2016, resolved 21/12/2016
  • FVP-06:  RESOLVED - SAMSUNG TVs cannot load On Demand apps.  TV displays loading icon and is stuck on loading screen indefinitely.  If you have a Samsung TV with firmware 1160 and continue to experience this issue, please contact Samsung directly.  You'll find contact details here.  Resolved 15/02/2017

 

RECORDING AND PROGRAMME INFORMATION

FreeviewPlus GuideNORMAL

Standard Guide (launched via the GUIDE / EPG button on all Freeview devices): NORMAL

UPCOMING WORKS BY TRANSMISSION PROVIDERS

NONE

RECEPTION ISSUES or LOST CHANNELS? 

If there no outages reported by transmission providers or broadcasters above relating to your area, chances are you may have a fault with your antenna, cabling or device set up.  

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