Network Status

Status of Freeview New Zealand transmission and broadcasts are detailed below, as supplied by transmission providers and broadcasters.

TRANSMISSION & BROADCASTS

SATELLITE:  NORMAL

UHF:   NORMAL - Whanganui Outage resolved at 9:34pm on 12/01/2017

FREEVIEWPLUS ON DEMAND:  

NORMAL with the following logged issues:

  • FVP-06:  SAMSUNG TVs cannot load On Demand apps.  TV displays loading icon and is stuck on loading indicator indefinitely.  This issue has been escalated with Samsung to resolve.  Logged 12/01/2017
  • FVP-05: TVNZ OnDemand: Cannot resume playback after Fast Forwarding or Rewinding.  This issue is isolated to TVNZ OnDemand content playback, and is not affecting 3NOW or Maori Television On Demand.  Workaround: please use the player control keys on your remote control.  Logged 4/10/2016
  • FVP-04: TVNZ OnDemand: Video crashing around ads.  app developers are currently investigating this issue where the application locks up (freezes with no error message).  This issue is most prevalent on SONY TVs (but affects other devices too, though to a lesser extent). Workaround: please exit the app and reload it. Logged 22/08/2016
  • FVP-03 UPDATED: SAMSUNG TVs unable to complete playback of TVNZ OD content. TVNZ OnDemand content plays partway through and then stops and kicks user out to live broadcast.  
    • TVNZ is currently testing a fix for release. Updated 16/09/2016
  • FVP-02: Other Intermittent On Demand Playback issues: Freeview is investigating intermittent video playback issues with the broadcasters.  If you cannot stream an On Demand video at all or all the way through, please note down the programmes and episodes you're streaming and report this via the Freeview website.

RECORDING AND PROGRAMME INFORMATION

FreeviewPlus GuideNORMAL

Standard Guide (launched via the GUIDE / EPG button on all Freeview devices): NORMAL with the following exception.

4:15pm 23 Dec 2016:  Users of some TVs are currently unable to browse across channels within the EPG.  

Reports received so far have come from SAMSUNG TV users in the Canterbury region.  We'll monitor this issue and any further reports over the holidays and a fix will be released in early January 2017.  If you wish to report further details, please contact us here.

If you're affected, please go to the channel you want to find programme listings for and load the Guide or EPG from there, or alternatively please check the TV GUIDE online here or browse the Freeview iOS TV guide or Android TV guide.

UPCOMING WORKS BY TRANSMISSION PROVIDERS

No planned works from transmission providers.

RECEPTION ISSUES or LOST CHANNELS? 

If there no outages reported by transmission providers or broadcasters above relating to your area, chances are you may have a fault with your antenna, cabling or device set up.  

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