Status of Freeview New Zealand transmission and broadcasts are detailed below, as supplied by transmission providers and broadcasters.
TRANSMISSION & BROADCASTS
FREEVIEWPLUS ON DEMAND:
NORMAL with the following logged issues:
FVP-07: TVNZ OnDemand playback issue on PANASONIC 2015 Recorder (DMR-PWT550). Playback fails after the second ad-break on selected video content; and after pausing the video, rewinding or fast-forwarding the video incorrectly resumes playback from when it was paused earlier. Logged 23/01/2017
FVP-06: RESOLVED - SAMSUNG TVs cannot load On Demand apps. TV displays loading icon and is stuck on loading screen indefinitely.
Samsung has released the fix to this over a network update. This issue is now resolved.
If you have a Samsung TV with firmware 1160 and continue to experience this issue, please contact Samsung directly. You'll find contact details here.
FVP-04: TVNZ OnDemand: Video crashing around ads.
App developers are currently investigating this issue where the application locks up (freezes with no error message). This issue is most prevalent on SONY TVs (but affects other devices too, though to a lesser extent).
Workaround: please exit the app and reload it.
Are you experiencing other On Demand playback issues?
Freeview is working with broadcasters and manufacturers to log and investigate intermittent video playback issues. Because these issues only occur on some devices and affect only some content streams, it takes time to zone in on the cause of the problem.
If you cannot stream an On Demand video at all or all the way through, please note down the programme title, series number and episode(s) you're trying to watch and report it via this form on the Freeview website. Thanks!
RECORDING AND PROGRAMME INFORMATION
FreeviewPlus Guide: NORMAL except PRIME issue below.
Standard Guide (launched via the GUIDE / EPG button on all Freeview devices): NORMAL except PRIME issue below.
20 Feb 2017 - PRIME listings date not available from 00:01am Sunday 26 Feb. This is currently being investigated and further updates will be posted here. Users are unable to book recordings on PRIME until this is resolved.
UPCOMING WORKS BY TRANSMISSION PROVIDERS
Thursday February 16, 01:00 to 05:00,
UHF viewers in Manuwatu
Essential maintenance work will be carried out during the above window, which will involve service outages to the Palmerston North/Manuwatu area.
Thursday February 16 / Friday February 17, 01:00 to 05:00
UHF viewers in Wainuiomata / Hutt Valley
Essential maintenance work will be carried out during the above window, which will involve service outages to the Wainuiomata / Hutt Valley area.
Friday February 17, 01:00 to 05:00
UHF viewers in Napier
Essential maintenance work will be carried out during the above window, which will involve service outages to the Napier area.
Friday February 17, 01:00 to 06:00
UHF viewers in Invercargill
Essential maintenance work will be carried out during the above window, which will involve service outages of up to 20 minutes to the area.
RECEPTION ISSUES or LOST CHANNELS?
If there no outages reported by transmission providers or broadcasters above relating to your area, chances are you may have a fault with your antenna, cabling or device set up.