Loss of TV3 and TV3+1

Hi,

We have a UHF aerial and built in Freeview in our LG smart TV. We have always received all channels until Tuesday night when we just lost TV3 and TV3+1. We have tried re-tuning, unplugging etc but still no luck. Has anyone else had this issue?

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Permalink Reply by Marica Zoroja on October 6, 2017 at 18:58

We have the same issue with not having service to 3, 3+, 4 & 4+ and 11 since Wednesday. We live in Glenfield area. Have contacted Freeview through Messenger and they suggested Cold retune. Done that and re-tuned and lost all the chanells we didn’t have the service for. Even the On Demand App for Three has gone. We have Panasonic freeview box/recorder and Sony TV. Freeview suggested if we can’t fix it by Cold Retune to call installer to fix the fault.

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Permalink Reply by Cindy Steele on October 11, 2017 at 13:41

Oh dear.

We have had these channels magically re appear on re-tuning earlier this week.

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Permalink Reply by Biggles on October 11, 2017 at 14:52

Loss of channels like this is almost always an antenna/cabling fault. It's possible you got water in the coax (heavy rain recently) which reduced the signal on TV3's mux and now it's dried out restoring normal signal strength.

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Permalink Reply by forumuser on October 12, 2017 at 12:44

Hi Guys

Loss of channels is a common indication that your aerial and set up will need to be maintained and aligned correctly, as overtime a small shift of the aerial due to wind / and or snow can affect a group of channels. Have a check to see if the aerial is tightened correctly and is directly hitting the line of sight of the transmitter.

Regards
Josh