All channels lost except prime.

We have a satellite receiver connected to the Sky dish.

Every day, regardless of weather conditions, we loose signal on all channels except Prime.

It will come back eventually but often if we try to change channel the signal will drop out again.

I have checked the connections and they all seem fine, and surely if it was the connections or a hardware fault Prime wouldn't work either.

Any ideas would be much appreciated.

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Permalink Reply by Mike G on September 7, 2014 at 19:15

It sounds like the LNB on your satellite dish is faulty. The LNB is the plastic receiver that points at the dish and picks up the signal. If it's an old sky dish with an oval shaped LNB on it it is probably failing and going off frequency. The best thing to do is to replace it with a new one. There is a bit of tweaking to do if you're going to replace it yourself. I would recommend getting an installer to do the job. They have the signal meters that can make it perfect and less likely to get rain fade. Hope this helps!

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Permalink Reply by Andy Gibb on September 7, 2014 at 20:28

Thanks for the reply Mike,

If it is the LNB, would it not affect all signal coming into the dish? Does the signal for Prime work differently to all the other channels? Because Prime ALWAYS works.

The only time we get any rain fade is when it is bucketing down, as in so heavy we can't even hear the TV.