"Hi,
Any news? Ive troubleshooted with samsung and it appears to be the HbbTv version which is mis-behaving. Can replicate the issue by backing out of the Freeview plus, and it then forces a re-login :(
Thanks."
Jason Grant's Discussions
Samsung TV requires sign in to freeview on demand everytime
Started this discussion. Last reply by Jason Grant Oct 30, 2019. 14 Replies 0 Promotions
Ive an LG which retains my login always. The samsung did work ok. Only purchased early 2019. If i login with email, alls good. Atleast most of the time, albeit ive suffered midway thru on demand…Continue
Jason Grant's Page
Latest Activity
"Hi,
Any news? Ive troubleshooted with samsung and it appears to be the HbbTv version which is mis-behaving. Can replicate the issue by backing out of the Freeview plus, and it then forces a re-login :(
Thanks."
"Lol. Yeah its a dial back to samsung server which i have to activate, and then provide them a 8 digit code thats generated."
"Ive been working with samsung support lastnight. Actually not bad. They can remote login and run diags/gather logs whilst observing the problem. Waiting outcome. I could replicate my.problem so theyve seen it first hand now. They did talk about some…"
"Ive turned off HBBtv and the biggest issue now is each time I try to start the pre-loaded Freeview app, it does nought, second time it runs ok. heres a few new features though with this cool Samsung TV, FreeView on demand did not have "the war…"
"Hi there,
Try looking for HbbTV setting on the TV system menu, and disabling. Then try loading the pre-installed FreeView on Demand app.
Cheers"
"Thanks Josh,
Another thought. Samsung say Freeview comes pre-installed as an app. I note I've turned on HbbTV which from my quick research shows as an alternative source for Freeview on demand. This I expect explains the 2 versions I see. I…"
"Thanks Jason
I will flick it through to the team.
Thanks
Josh"
"Thanks Josh,
43 inch NU7100, purchased Jan 2019"
"Hi Jason,
Thanks for the update
I have begun to esculate this to our teams to have a look, once I hear back I will let you know.
Can you please advise me on the Samsung Make and Model,
Thanks "
"Well, guess it was to good to be true, and situation has re-occurred :)
Ive no idea what changed as it appeared OK for a day. What is of interest though is I appear to have 2 versions installed. If I open the apps pre-loaded with Samsung, I have a…"
"Aweosme to hear Jason!
Josh"
"Good news. Power off for 20mins..complete factory reset of tv (again) and this time it appears success. Logged in and so far havnt been asked again. Wohoo!"
"No worries, Please let me know how you get on!
Josh"
"Correct, auto time zone. Tried a factory reset again lastnight however havnt had chance to switch external power off since. Did run Freeview after factory reset and logged in. Watch some content and exited. Re ran Freeview and resumed without login…"
"Date and Time Settings are set to Autromatic instead of manual? "
Profile Information
- How do you receive Freeview?
- via UHF aerial
- Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
- UA43NU7100S
Comment Wall
- No comments yet!
NETWORK STATUS ALERTS
See Network Status page for updates.
Freeview On Demand Changes Read More Here
Latest Activity
Quick Links
© 2024 Created by Bel @ Freeview.
Powered by
