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Permalink Reply by Biggles on June 8, 2015 at 21:11

Check you polarisation is Horizontal.

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Permalink Reply by Paulina on June 8, 2015 at 21:19

it is

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Permalink Reply by willis on June 8, 2015 at 23:35

seems your dish has moved west

see if it comes right with someone nudging it east slightly

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Dish TVPermalink Reply by Dish TV Support on June 9, 2015 at 10:53

Hi 

From what you have provided, looks like your satellite dish is aligned to one that does not retain Freeview Satellite Channels. You will need to realign to a satellite called Optus D1 and you will be able to find out where the line of sight is via our website http://www.dishtv.co.nz/information/satellite-finder.htm 

Enter in your address and a line will appear showing you where the Satellite Dish needs to be pointed, Take note of the Elevation and Azimuth if you are getting someone to do this for you or leave it up the local installer.

Once the Satellite Dish is aligned correctly, rescan your Dish TV box and you will gain the Freeview Channels.

Kind Regards
Dish TV Online Support 

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Permalink Reply by Biggles on June 9, 2015 at 12:31

I agree. Your dish would appear to be pointing at Optus D2 (foreign language channels) instead of Optus D1(Sky and Freeview).

Might be a good idea to get a Pro to come and align the Dish and check the installation.

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Permalink Reply by Paulina on June 10, 2015 at 17:29

Hey, thanks for your help. We have turned the satellite Dish in the direction the satellitefinder showed us and in the TV menu under satellite scan it shows the optus D1 (160E) with a strength of 73% and quality of 98 % but the only thing we get is SKY Test. Its so frustrating

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Permalink Reply by Paul on June 10, 2015 at 18:54

I believe that the dish is still pointing at Optus D2 , I cant pick-up the Sky test pattern on my S7070r pointing at Optus D1, the  difference between D1 & D2 is a smalll adjustment so very easy for a novice to get the wrong satellite.

Have you got the LNB  skew correct ?

http://freeviewforum.co.nz/forum/topics/freeview-satellite-adjustin...

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Permalink Reply by willis on June 10, 2015 at 23:54

well keep turning as sky test is on optus d3 at 156 degrees and asian/religious on d2 at 152 degrees .freeview d1 at 160 deg  so your about 6 degrees too far west

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Permalink Reply by Paulina on June 11, 2015 at 8:19

there it goes :D Thanks. We thought Sky and Freeview comes from the same satellite. All good now, You are great

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Permalink Reply by Biggles on June 11, 2015 at 10:02

Sky and Freeview are on the same satellite - Optus D1.

http://www.lyngsat.com/Optus-D1.html

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Dish TVPermalink Reply by Dish TV Support on June 12, 2015 at 13:37

It's good to learn something new each day! Glad to hear you have the Freeview Channels running! Enjoy! 

P.S. Freeview and SKY channels run on the same satellite, SKY has a test slot on another satellite which is why you might be a little confused! 

Cheers
Dish TV Online Support

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