I have a DISH freeview decoder in my room that works just fine and has done for the last 6 months. We have just brought a Panasonic 32" ES500 series smart tv that has freeview built in, both UHF and Satellite options are available, but I cannot get a signal or if I do it's so low it's not worth mentioning. It will not pick up any tv channels whatsoever. There was a sky decoder previously in the lounge but I have turned that service off and just used the same lead that went into the sky decoder and now plugged in into the tv.

I have one lead coming from outside into a splitter box and have 1 lead into my bedroom and the other to the tv in the lounge. I have tried all I can, swapping leads, disconnecting the splitter and going direct from the satellite dish to the tv but nothing works. I even plugged it into the UHF aerial socket on the back of the tv to no avail. I see most of  the problems seem to occur because the satellite dish needs realinging but don't think this is the problem as my decoder works fine in the bedroom. ANy ideas? Thanks.

Views: 510

Reply to This

Replies to This Discussion

You probably just need to change LNB settings to 10750 or 11300 depending on the lnb installed on your dish.

Sorry cant find a manual for that model.

Hi Michael, 

You mention that all the decoders are coming from a splitter? When I used to have a splitter to spread decoders in other rooms I made sure it was a "All Ports Power Pass" as it allows the signals to continue to the other outlets if one of the decoders are off, otherwise as Paul mentions below then you can do a simple readjustment of the LNB settings in the TV settings,


If you unplugged the sky dish cable from the Sky box and plugged it into the sat socket on the TV and can't get a picture then you obviously have an incorrect parameter in the TV setup menu. Most likely culprit is the LNB frequency. If 10750 doesn't work then try 11300. Check the parameters in the Dish TV STB and make sure the TV ones are the same. Also make sure that only one box (Dish TV)  is supplying power to the LNB and leave that permanently turned on so the TV doesn't need to have it's LNB supply turned on. With multiple setups only one box should supply power to the LNB.

Thanks guys. I'll have a go at your suggestions tonight when I get home.

Reply to Discussion



  • OnDemand Issues for SAMSUNG SMART TV
    We are aware of issues with these TVs, It is under investigation.  Please check NETWORK STATUS for the latest updates. 

    If you post regarding this, please include your Model Number which can be found in the Menu or the back of your TV. 

Connect With Us!

Be a part of the New Zealand Freeview Community!

Welcome to your Freeview Forum!  This is the online home for all Freeview viewers, retailers, manufacturers and installers. It's a place where you can find help, share advice, tips and your know-how to help another fellow "Freeviewer" out.

How do I get started?

1. Begin by signing up for Freeview Forum here.  Sign up is simple, fast & free, all we ask is that you abide by a few simple guidelines.

What details should be included when asking for help?

Including key details will help the community help you.....

1. What your coverage is (check by entering your full address here).

2. What antenna you're using (indoor of outdoor UHF aerial, or satellite dish).

3. What brand & model your device is.

4. What channels or programmes you're having trouble with (if any).

5. And of course - as many other details as you think would be relevant.

© 2020   Created by Bel @ Freeview.   Powered by

Badges  |  Report an Issue  |  Terms of Service