Hi,

My nan has a transonic freeview.

It was working today then all of a sudden it just switched off - on the freeview it had two lines - - < like that.

Now when it's plugged in, no lights come on what so ever.

We have also tried another freeview decoder, which was working at another house, but it won't even turn on at nans either.

Could someone please help?

Thanks,
Jacinta

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powerboard,powerpoints,fuses,circuit breakers?

Hi Jacinta

The issue is something to do with the circuit of your electricity, As Willis states below It could be something to do with your fuse or other electrical component, Try another appliance in that particular power supply like an alarm clock or lamp and see if they receive any electricity.

Regards
Joshua

plug in your sat box to the power and the tv but not the dish

if everything seems ok plug in the dish

if the satbox dies likely the voltage chip in the lnb has committed suicide

if you unplg the lnb at the dish and the satbox recovers lnb fault

if the satbox still dead then cabling fault

Thanks for your reply.

I have tried a few things in that plug and everything else works. I have also tried to plug it into another plug, which the lights are still not coming on.

You might possibly need to replace the LNB (which is the machine that is in front of the dish where the cable goes into)

That might need replacing as Willis has said, the chip inside has likely stop working,
LNB's are fairly cheap and can be purchased from local installers or Trademe (Click on the link for the LNB search)

You can install this yourself and use this guide to help or call a local installer do it for you.
http://freeviewforum.co.nz/forum/topics/freeview-satellite-adjustin...

Let me know if this helps

Regards
Joshua 

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