Factory reset

Hi there,
We have a Dish Tv s7090pvr box and live in Geraldine South Canterbury.
A quick message flashed on screen and our channels got scrambled ie channel 1 had tv four showing and channels 1 2 and 3 weren't there at all so I tried running update scan and it found nothing.
I then tried tuning wizard and nothing changed so I factory reset thinking I could use tuning wizard to reload channels but now database is empty and all tuning options come up as failed.
Now I am completely lost and don't know what to do!
Help please!! It's Friday evening, it's raining, we have three boys and it could be a very long weekend with no telly lol

Cheers Ange
:-/

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Permalink Reply by Paul on July 18, 2014 at 21:36

Turn the unit off at the wall for a few minutes then try another factory reset.

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Permalink Reply by Ange Warren on July 18, 2014 at 22:27

Thanks Paul just tried it ...... Tuning failed

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Permalink Reply by Paul on July 18, 2014 at 22:44

The LNB settings maybe wrong .

Menu / Installation / Tuning Wizard / Blind Scan

Pressing the Yellow button and selecting LNB setup brings
you to the page shown in the screenshot below

From here you can set the LNB settings

Try changing the low and high to 11300 or 10750

Then try a blnd scan if you have a signal.

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Permalink Reply by Ange Warren on July 18, 2014 at 22:55

Comes up with ku band as type and can't change low and high on that

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Permalink Reply by Ange Warren on July 18, 2014 at 22:57

Strength and quality read 0% all the time just realised. Something wrong with dish?

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Permalink Reply by Paul on July 18, 2014 at 22:58

Select the Ku band and use the right arrow key to change , the number below should change automatically.

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Permalink Reply by Paul on July 18, 2014 at 23:01

It will read 0% if the LNB settings are incorrect or the LNB has developed a fault or the dish has moved.

Ange Warren said:

Strength and quality read 0% all the time just realised. Something wrong with dish?

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Permalink Reply by forumuser on July 18, 2014 at 23:15

Hey Paul, I think that guide is a old version (although the manual is a recent release) and recent upgrades to firmware has changed the look I recall when I used to have the same model.

Ange, if you want could you take a photo and upload this for Paul to look at, This is the Menu > Installation > Tuning Wizard >Blind Scan page.

Dish TV's offices are closed over the weekend and if this case is not solved then I recommend you contacting them on Monday here https://www.dishtv.co.nz/contact-us/Hamilton-Office/

Paul said: