Loss of Channels

Hi everyone...I hope someone can help me.

I recently purchased a Dish T2200 and installed it without any issues, received all channels crystal clear and then suddenly a couple of nights ago I lost most channels. Tried several times to autoscan, factory reset to no avail.

Then this morning I was able to autoscan and receive all channels perfectly.

Now this evening I have lost channel 3, 4, 3plus1,Bravo, Duke.

I am situated in Auckland.

Am I missing something here? This is incredibly frustrating!

Sue

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Permalink Reply by Biggles on September 22, 2017 at 21:46

What sort of antenna do you have? Sounds like an antenna/cabling problem as you are missing just one MUX which would indicate marginal signal strength or interference.

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Permalink Reply by Sue Hutchings on September 23, 2017 at 9:00

Thanks for reply! It is an outside UHF aerial. What sorts of things can cause interference, do you know?

Hmmmm....maybe need to get the "aerial man" in.......

Sue

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Permalink Reply by Biggles on September 23, 2017 at 10:53

OK. Check signal strength for each MUX in the T2200 setup menu and post results. Pg38 of the Manual - Manual Scan.

Interference is usually caused by new cellphone band and suppressors are available.

https://www.jaycar.co.nz/fl694lp-4g-lte-tv-antenna-signal-filter-f-...

Can you upload a picture of the antenna?

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Permalink Reply by Sue Hutchings on September 23, 2017 at 17:31

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Permalink Reply by Sue Hutchings on September 23, 2017 at 17:32

The aerial...tah dah!!! I have gone into the menu and can't find a page 38????

Biggles said:

OK. Check signal strength for each MUX in the T2200 setup menu and post results. Pg38 of the Manual - Manual Scan.

Interference is usually caused by new cellphone band and suppressors are available.

https://www.jaycar.co.nz/fl694lp-4g-lte-tv-antenna-signal-filter-f-...

Can you upload a picture of the antenna?