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Permalink Reply by Speedbrake on July 1, 2017 at 14:21

The annoying thing is that the 0800 faults telephone line is not manned at weekends and presumably will have to wait until Monday until someone notices the fault. TV1 and TV2 are still not broadcasting from Kaka Hill Nelson 4 hours after my original post. Both +1 channels are fine.

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Permalink Reply by Biggles on July 1, 2017 at 14:49

Well you can watch them live online now if they are not on air.

https://www.tvnz.co.nz/livetv

Just create a free account and login to watch.

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Permalink Reply by Speedbrake on July 1, 2017 at 15:12

Thanks Biggles. I am not that desperate to watch the channel but want people to know they're not working to get them fixed. There is no one to tell until Monday. Thank goodness the match tonight is on Prime and that is ok.

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Permalink Reply by Speedbrake on July 1, 2017 at 15:48

Both channels are back. Somebody must have known they were off but didn't notify on the Network Status.

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Permalink Reply by Biggles on July 1, 2017 at 15:57

Yeah. And the TVNZ website isn't any help for reporting broadcast faults either. One of the problems with free to air TV I guess.

Speedbrake said:

Thanks Biggles. I am not that desperate to watch the channel but want people to know they're not working to get them fixed. There is no one to tell until Monday. Thank goodness the match tonight is on Prime and that is ok.

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Permalink Reply by forumuser on July 3, 2017 at 10:45

Hi Guys, 

is the issue still happening? Otherwise I can get a team to look into this for you?

Regards
Josh

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Permalink Reply by Speedbrake on July 3, 2017 at 14:33

Hi Josh

No the issue has resolved itself later the same day Saturday. It's disappointing that there is no report faults telephone number that is available at weekends as faults often occur outside  M-F 0800-2000, unless there is one I couldn't find.

Thank you for the reply.

Josh Hill said:

Hi Guys, 

is the issue still happening? Otherwise I can get a team to look into this for you?

Regards
Josh

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