Replies to This Discussion

Permalink Reply by Biggles on November 29, 2014 at 16:30

I think we'll need some more info. According to your profile you are using a satellite dish and a T5050 box. The T5050 is a terrestrial UHF box and doesn't work with a satellite dish. It needs a UHF antenna. Just what is your installation setup?

Dish TVPermalink Reply by Dish TV Support on November 30, 2014 at 1:29

Hi Suz

Can you please explain more on the situation, is the unit not booting up? As Biggles have suggested you need to provide us with more information on your set up.

Kind regards
Joshua

Permalink Reply by suz on November 30, 2014 at 12:38

My husband has now told me it is not a T5050 it is a freeview satellite top box.

Amber light is blinking, two green lights showing, cannot switch on by remote control, have changed the batteries.

Suz

Dish TVPermalink Reply by Dish TV Support on November 30, 2014 at 12:45

Hi Suz 

Can you please unplug your unit, leave for 20 minutes and then try plugging it back into power source and let us know on the result,

Regards
Joshua