I have purchased a Strong SRT 3500. I have reset to factory default. I have tried a few things to tune it in but to no avail. Can someone please guide me through the steps.

Thank you

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just make sure frequencies 12483,12456,12644,and 12707 all H orizontal symbol rate 22500 are in the frequency list

and in the lnb or antenna setup 11300 or 10750 1 or the other will work

then you can learn about moving and deleting channels in the channel edit page

I'm a newbie at all this and struggling.

Optus D1 is missing so I am using Optus B1. Some of the numbers are missing. How do I add them. Thank you

Optus B1 is an old failed satellite. Just enter the correct parameters under your Optus B1 menu (you may even be able to rename it) and should work.

You'll probably find some helpful advice here

http://tvnz.co.nz/content/963473

This info was posted when TVNZ shifted from the failing B1 to the new D1.

There are some 10700  and Universals about as well !!

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