Pixelation in the Timaru region
Hi
Is anyone else suffering intermittant pixelation in Timaru?
This has increased in the last few weeks, yet I have line of sight to the cave hill transmitter and in fact in aligning the antenna I can see the transmitter tower on a good day.
I also have 10/10 on both signal quality and 8/10 on signal strength on my Panasonic TV.
I have no signal boosters or amplifiers.
Toddy
Replies to This Discussion
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Permalink Reply by willis on
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could be a fibre problem ,maybe associated with mt campbells issues
be specific pixellation on mediaworks or tvnz or others?
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Yep nothing but problems. Getting worse in last few weeks. I can have as good as 97% signal strength and quality and yet constant freezing! Its worse on the TVNZ channels but pretty much all channels are being affected on a regular basis.
I have put a filter in behind the box but it doesn't appear to have made any difference.
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Yes its been getting worse for the last three weeks, currently (2.15pm 1/07/2014) and all channels except 10, 11, 16, and 40 seem to be effected and only on the terrestrial service, thankfully I also have a sat system which it unaffected. While pixilation is present my signal is at 90% strength and 100% quality solid so it doesn't look like a local issue. Oddly Sunday nights have been consistently effected.
Both picture and sound are effected
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All I get told by DishTV is that I need to get my entire wiring system & aerial checked as most likely not their box. Other viewers in Timaru area who are on other brands of UHF freeview boxes are having the same issue.
Are any of you out there able to recommend a good and reasonable Timaru contractor for this?
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I am a retired electrician but have some understanding of the system, I would suggest if your pixilation issues only started in the last three weeks that you might be wise to watch here for a bit before spending your money. I am aware of four different people in Timaru all having the same issue with many different brands of gear and it all started at the same time, I think its an issue with the signal our transmitter on Cave hill is receiving to retransmit out to us users, the strength and quality of the signal I am getting is good as reported by my PVR and TV here even when the interference is on the screen so that suggests to me the problem is up stream from our transmitter, please correct me if I am wrong lol
DBrown said:All I get told by DishTV is that I need to get my entire wiring system & aerial checked as most likely not their box. Other viewers in Timaru area who are on other brands of UHF freeview boxes are having the same issue.
Are any of you out there able to recommend a good and reasonable Timaru contractor for this?
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Permalink Reply by Biggles on
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Sounds logical to me. If those having reception problems have good signal strength and quality then logically it's a fault in the transmission sytem.
Has anyone contacted the service providers?
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Yep actually I only signed on here today in an effort to find how to report such a fault. Is there a service provider as such for Freeview NZ? Was hoping they might monitor here and pick up on it as I have no idea who looks after these things these days and with it going on for three weeks someone needs a poke to move on it lol
Biggles said:Sounds logical to me. If those having reception problems have good signal strength and quality then logically it's a fault in the transmission sytem.
Has anyone contacted the service providers?
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I believe Sth Canterbury Freeview service provider is JDA
http://www.jda.co.nz/
Dave Jackson said:Yep actually I only signed on here today in an effort to find how to report such a fault. Is there a service provider as such for Freeview NZ? Was hoping they might monitor here and pick up on it as I have no idea who looks after these things these days and with it going on for three weeks someone needs a poke to move on it lol
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I've been looking closely at the new Fibre to the Door becoming available. We have two local providers offering free installation. Once we have that, the next step in the future will be TV via your internet connection and no costly sky and we can get rid of this "pain in the backside" freeview.
Its been nothing but troublesome since it was forced on us. We have been given no choice but to "buy" equipment for this so called "free" TV. Now it just doesn't work well enough to satisfy :(
Freeview have provided us with this forum but don't seem to be actively monitoring the feed and taking proactive steps to contact other service providers to help their customers. They would rather just say "we weren't notified by the service provider of a problem". We need some proactive customer service please freeview.
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I suggest you read the Home page and links thereon. This a Forum for Freeview viewers to share info, problems, tips, seek help etc. and nothing to do with reporting problems to service providers et al. Any suspected problems with service should be reported to the appropriate providers. Don't expect this Forum to monitor services and contact for you. Best that can be done is tell you who to contact though this can readily be discovered by searching the net. Google is your friend.
DBrown said:Freeview have provided us with this forum but don't seem to be actively monitoring the feed and taking proactive steps to contact other service providers to help their customers. They would rather just say "we weren't notified by the service provider of a problem". We need some proactive customer service please freeview.
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as the transmitters are fibre fed may give you a clue that fibre is not fault free either
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Yep agree with your comments. Everything will have its faults when it is rolled out. However, Freeview is taking quite a while now (Timaru has had it for over a year) to get running smoothly.
Yes Biggles, I realise faults need to be taken up with the actual provider. This has been done. I'm also not expecting this Forum to be monitoring things, but the actual Freeview webpage has a Network Status page to keep viewers informed. All I'm asking Freeview company (not the Forum which is, as you state, for the viewers to discuss issues) to consider my suggestions above of a more proactive approach, to watch for the re-occurring provider problems and update their network status more regularly.
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