"return it"

"EPG OK on non app boxes"

"under settings look for items like summer time (off) time offset (+12)"

"on what? TV,DVR,satellite box???"

"no"

"splitters dont usually break down all you have done is remove 10dB of signal loss with the problem returning with a new splitter unless its an amplified one"

"tvnz is on Fri 35/36 or about 580-600mhz"

"do you have a visible aerial?? if so is there a smaller box on the mast below the aerial??"

"both freeview and sky have the same transponder bandwidth"

"set the lnb setting to either 11300 or 10750 as one should work if still nothing new box time"

"probably struck by lightning"

"prime EPG showing a week ahead on aerialbox recorder"

"now you can learn all about moving,deleting and saving channels"

"the TV 3 CH live under 12456"

"put these frqs in memory under optus d1 12483 horizontal 22500 12456. 22500 12519. 22500 then do manual scan of each with the optus d1 lo either 10750 or 11300 as 1 should work"

"tried unplugging the dish?"