What channel are you trying to watch the EPG?
If you are watching Satellite then certain receivers do not support full EPG's can you tell me what the make or model your unit is?
Kind RegardsJoshua
Do your screens look similar on the GOG 2299 ?
The below are the right settings for all Satellite receivers
Frequency: 12519 (Prime) Symbol Rate: 22500 Polarity: H
Hi Jill.
Duke+1 is available on Freeview via UHF and Satellite, it is not currently available on LIVE STREAMING.Channel 18.
Can you let me know how you are watching Freeview?
Josh