not sure if this is a freeview issue but..

for the last few weeks at about 1230pm we lose reception for all tvnz channels.. everything else works just not tvnz. I can watch tv in the morning fine but everyday like clockwork at 1230 its gone. I'm not sure how long it's gone for as I leave for work but its back to normal when I get home at 5. 

If anyone could shed any light on this issue it would be greatly appreciated.

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Satellite or Terrestrial?

TV or STB?

Location?

Why do i sometimes get no signal only during the day?

Sun outage and may affect your digital TV reception if you receive it via satellite.

It's a technical phenomenon which typically occurs during the months of March/April and September/October, and can last as long as 15 minutes a day and take place over a period of 15 days. On these days you will see the "No Signal" message on your television for up to 10 minutes. Normal service will resume after this time.

It happens because the radio frequency noise from the sun is at its peak strength and can interfere with the satellite signal, resulting in a brief service interruption.

Viewers may experience noise or service interruptions. Different areas will be affected on different dates and times during this period.

The effects of a sun outage vary from minimal to total outage throughout the 15 day period. Once it reaches its peak, the interference will gradually decrease becoming less noticeable each day after.

If you are experiencing the outage for longer periods of time, it's likely a symptom that the satellite dish being used is not operating in optimum condition.  The dish may be affected by corrosion or rain fade, which amplifies the effects of these sun outages.  We recommend contacting an installer who can address any problems on-site and prevent any future reception issues.

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