Since the 1st May change to Freeview, when I attempted to retune TV and Blue Ray both only picked up 14 of the 23 available channels. Found if I turned off the Sky however all channels were then found  - no problem. Recorded correctly etc, however turn Sky back on all is lost and back to only 14 channels. Whats going on Freeview -  I live in West Auckland and have noticed a number of other locals have reported similiar issues. Clearly this appears to be a Freeview programming problem, so is a solution being worked on???? Everything operated 100% prior to the May 1st change.

 

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Sky is on Satellite,your blu ray will be UHF Frequencies are miles apart.

The only think i could think, you're running a my sky with a modulator set to an output that is used by freeview, if this is the case try changing the channel on the modulator to 21. This would have been set up incorrectly by your Sky technician, or your running your UHF through the sky box and the in built modulator is set to one of the freeview frequencies.

Hi, no mysky, standard sky decoder and no modulator set. As previously mentioned, everything operated fine prior to 1 May. Nothing has changed at our end.

which channels are missing?  I take it your TV is on UHF.

Are you running the uhf through the sky box, if so try bypassing it

Everything from Choice up to Al Jazeera I think, not currently at home. As mentioned all works fine but I have to tune Sky off to tune all channels and then lost again once Sky is powered up again. TV UHF with Blue Ray recorder connected.

Sky should be running straight to your TV via RCA cables, There is no need for the UHF to pass through the sky box, try removing the uhf from your sky box and plugging it directly into your bluray 

+1

The UHF antenna shouldn't be connected to the Sky box at all.

How have you got everything connected?

Satellite Networks Motueka said:

Sky should be running straight to your TV via RCA cables, There is no need for the UHF to pass through the sky box, try removing the uhf from your sky box and plugging it directly into your bluray 

Yep, sounds like someone has put the UHF output frequency of the sky box on the same frequency as the missing channels.

Thanks for the input guys, I'll have to have a look tonight. As far as I can remember, RCA Sky to TV, UHF into TV, HDMI Blue Ray recorder to TV. Again however nothing has physically changed, only change has been the Freeview programming 1 May. All 100% OK prior to this. Have been able to view and record Freeview and Sky fine up to this point. And even with this current issue, its only affecting these few channels, everything again is fine. Unfortunitly Freeview Prime is one we tend to record the most and can't right now whilst watching Sky.

John said:

 As far as I can remember, RCA Sky to TV, UHF into TV,

That will be your problem. Most likely the Sky box has an analogue UHF modulator built-in which is outputting on one of the Freeview frequencies.

Your UHF antenna should go direct to Blu Ray. Blu Ray rf out and HDMI to the  TV. Dish antenna goes to Sky box then RCA to TV (and to Blu Ray if you want to record Sky. Definitely no UHF out from Sky to TV. If you check your menu in the Sky box you can find the modulator's Channel and probably turn it off as well.

Pretty sure you can't turn modulator off.
Easier to just by pass Sky box.

often the aerial signal will go thru the sky box to split to a 2nd set

look in the sky box settings under "spanner" and theres a sub menu somewhere there for uhf then set to ch 21 or 22 or 23 to get it out of the way for future chs

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