"No Signal" suddenly shows on DishTV T5050 [CLOSED]

Help .....my t5050 box all of a sudden comes up with no signal. .was working fine .can sort of make out the silhouette of people on screen sometimes but other than that nothing.onehunga Auckland

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Dish TVPermalink Reply by Dish TV Support on December 11, 2014 at 14:59

Afternoon Force

Can you first please try reseting and rescanning the device and see if reception resumes on your unit, If you are still having issues with your signal the next step is to check your UHF aerial to see if it needs to be realigned however if all of a sudden you received the No Signal message ater good reception then there may be a few other things we can have look at.

But for now let us know how you get on with the above steps.

Thanks

Permalink Reply by Force on December 11, 2014 at 20:03

Hi there. ..I cant even get into settings on the unit to reset it ..

Dish TVPermalink Reply by Dish TV Support on December 11, 2014 at 21:53

I see,

Can you tell me what method you used to connect the unit to your TV? HDMI, AV Cables or Component

Permalink Reply by Biggles on December 12, 2014 at 8:05

Have you tried unplugging from the power supply for more than 30 secs and plugging back in again?

Permalink Reply by Force on December 12, 2014 at 12:59

I used av cables I think the red, yellow and white ones..so I switched them with another set but still no results. ..

Permalink Reply by Force on December 12, 2014 at 13:01

Yeah I have tried unplugging it....but still the same a couple of times

Permalink Reply by Biggles on December 12, 2014 at 15:21

What antenna are you using?

Your profile is somewhat misleading and needs updating.

It says you receive Freeview via Satellite and also have an indoor UHF antenna and no STB but you do have a UHF STB (T5050) which needs an outdoor UHF antenna. Depending on your location an indoor antenna is not likely to work very well in Onehunga.

Are you able to get the STB menu on your TV?

Permalink Reply by Force on December 12, 2014 at 18:49

Yeah sorry about that ..I know nothing about any of that when filling out that profile it wouldn't let me skip those questions even tho I didnt know the answers. ...all I did was buy this box but dont know any of the terms ..im sorry for the inconvenience

Permalink Reply by Force on December 12, 2014 at 18:54

The apartments I stay in all have what seems like satellite dishes hence the reason I put sattalite...Sorry

Permalink Reply by Biggles on December 12, 2014 at 19:22

OK.

No worries but you still haven't said what antenna you are using.

Have a look here too.

http://freeviewforum.co.nz/resources

A lot of info there that might help.

Permalink Reply by forumuser on December 12, 2014 at 19:52

Hi Force,

I have taken note of this and we will review the profile questions accessibility in the upcoming forum Survey launched next week. Just so that our users do not have an issue with this feature.

Kind Regards
Joshua

Dish TVPermalink Reply by Dish TV Support on December 12, 2014 at 19:55

How long have you been using the box? since you purchased it?