TVNZ not playing

The tvnz shows are not playing on Freeview plus.
Any one else having this issue?

Replies to This Discussion

Permalink Reply by forumuser on June 12, 2017 at 12:03

After the ads at the start of the video, the video does not start to stream. This has been observed intermittently on LG TVs, Satbox S8200 and AerialBox T2200. This issue is being investigated by the development team. If you're experiencing this issue, please report it here.

Regards

Josh

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Permalink Reply by robmarread on June 12, 2017 at 12:12

Yes it's happening on my Satbox s8200

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Permalink Reply by Leon on June 13, 2017 at 22:25

yes its happening on my t2200

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Permalink Reply by forumuser on June 14, 2017 at 15:53

We have not received an ETA from TVNZ, Their team are still looking into the issue at the moment.

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Permalink Reply by Cherie Pope on June 16, 2017 at 17:54

We are having the exact same problem. Has your problem been resolved?

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Permalink Reply by forumuser on June 17, 2017 at 18:45

Hi Cherie,

DISH TV are releasing the firmware for the T2200 on Monday, S8200 will get the update too but after the T2200.

Cherie Pope said:

We are having the exact same problem. Has your problem been resolved?

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Permalink Reply by Andrea staines on June 18, 2017 at 14:12

We are having the same problem, we can see the program guide but won't open...

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Permalink Reply by forumuser on June 18, 2017 at 14:41

Hi Andrea, a firmware update will be released in the next few days for the devices, this will correct the issue with TVNZ.

Andrea staines said:

We are having the same problem, we can see the program guide but won't open...

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Dish TVPermalink Reply by Dish TV Support on June 19, 2017 at 11:05

Hi Guys

We have released firmware updates to address the TVNZ OnDemand issue. Please check and install the following updates (released Sat 17 Jun):

AerialBox T2200 firmware version v1.40;
SatBox S8200 firmware version v1.31;

If your recorder has not updated, please power off the recorder at the wall and power back on again to force the unit to look for new firmware as it boots. Latest updates can also be found on the DISH TV Facebook Page here.

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Permalink Reply by Steve on June 19, 2017 at 15:33

Ok everyone just done the manual update and the TVNZ app seems to be working now
Thanks Freeview team.
Lucky it's working now the wife and I were running out of shows.
And we may ended up having to talk to each other:)