Noticed that the sound is behind the picture on prime the last few days... What's up?

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Hi Sallyme, 

Sorry to hear that your having issues with the sound on Prime, can you please advise me on what  Freeview service you are using, eg. Freeview HD via UHF aerial or Freeview Satellite via Satellite Dish. Can you also provide me with details of your Freeview Box Unit make and model number. 

Kind Regards
Joshua

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