"Cool. I've just been looking at the supported models page on freeview.nz (https://freeviewnz.tv/get-freeview/approved-products/?page=2&categoryId=26) and I see that The Frame (range 03) doesn't fit into any of the model ranges…"

"No joy for me. The app is just a black hole of despair and nothingness.. time to return the device and see if it was a bad burn to the flash/prom/nvram/whatever it is that these things are stored on these days..."

"This is happening for me too, with a 2018 Samsung "The Frame". I disabled HbbTV: first time it broke internet connectivity entirely (though that could have been my router's fault), but at least I learned that the app is running, since…"