Noleen C
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Group one channels missing

Started this discussion. Last reply by Noleen C Jan 29. 1 Reply

The whole of group 1 are missing TV ONE TV2 Maori Television DUKE Freeview. I am not currently recording or watching anything. When I first turning the receiver on (satellite) it told me a whole lot…Continue

Saved recordings have disappeared from s7090pvr

Started this discussion. Last reply by Dish TV Support Mar 21, 2016. 9 Replies

About two thirds of my old recordings have suddenly disappeared. I had over a hundred and now have 36? When I have a look at the disk information it says I have 36 video titles and 32 photo titles.…Continue

 

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Noleen C replied to Noleen C's discussion Group one channels missing
"Hi must of been a transmission glitch as they are back up running and the series booked on EPG are also fixed. It would have been helpful if their site had said there was a problem."
Jan 29
Noleen C posted a discussion

Group one channels missing

The whole of group 1 are missing TV ONE TV2 Maori Television DUKE Freeview. I am not currently recording or watching anything. When I first turning the receiver on (satellite) it told me a whole lot of series had finished, I assumed that is due to the New Year and ignored it. Have looked on line and no one is saying that there is a problem. Not sure what to do next? ThanksSee More
Jan 29
Noleen C replied to Katie's discussion Prime tuned in but won't record. Code-2?
"I am having the same problem, Has been happening for a few days it says the epg is updating. Is there a fix yet???"
Jun 12, 2016

Dish TV
Dish TV Support replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Please give the crew a call or email (Details found at dishtv.co.nz/contact-us And see what options the crew can do to assist you with looking into the issue further, the case might be for you to return the unit back to us for looking into. Dish TV…"
Mar 21, 2016
Noleen C replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"I have added you as a friend. I have  rechecked the disk before replying to you - I did not notice it yesterday when I checked today to see if the lost recording had magically come back - I see I now have plenty of space free but only 36 of my…"
Mar 17, 2016

Dish TV
Dish TV Support replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Hi Noleen Thanks for the update, the Hard Drive may need to be repaired, is it possible to send your unit to us in Hamilton? otherwise please private message us Dish TV Online Support"
Mar 17, 2016
Noleen C replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"I have installed this successfully and nothing has changed. It shows the same software version SOFTWARE VERSION A3U-11-016F"
Mar 16, 2016

Dish TV
Dish TV Support replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Hi Noleen, Please download this software to a USB stick: http://firmwaretest.dishtv.co.nz/A3U_11_016F_05.usb  Then turn off the unit, plug in the USB then turn the unit on while holding down the MENU button on the front of the unit, then…"
Mar 15, 2016
Noleen C replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"SOFTWARE VERSION A3U-11-016F HARDWARE VERSION 2.1 CHIP VERSION 4.1 LOADER VERSION LDR-DISHTV-HW21-SW24 MCU VERSION D2"
Mar 15, 2016

Dish TV
Dish TV Support replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Good Afternoon Noleen It sounds like the HDD has corruption and need to update to the latest software. Can you let me know what the latest version is that is installed in the unit? Dish TV Online Support"
Mar 15, 2016
Noleen C replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Thanks"
Mar 15, 2016
Josh Hill ✔️ replied to Noleen C's discussion Saved recordings have disappeared from s7090pvr
"Hi Noleen, I have contacted Dish TV  and they will get back to you on here on a status report. ThanksJoshua"
Mar 15, 2016
Noleen C posted a discussion

Saved recordings have disappeared from s7090pvr

About two thirds of my old recordings have suddenly disappeared. I had over a hundred and now have 36? When I have a look at the disk information it says I have 36 video titles and 32 photo titles. It says I have used 72% of the disk. It says the total space is 200 hours by my calculations even if all the recordings were 2 hours that is 70 hours of recording which is less than 50% of the disk. There does not seem to be any pattern to what is missing some from all the years and no alphabetical…See More
Mar 13, 2016
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Sep 9, 2013

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