T2100 Freeview on demand no longer loading programes

The update that rolled out last night did NOT work!! Went to on demand after it finished rebootted etc and same deal of sitting on logo.
Ironically I saw it flash up at the end saying updated from version to version and they were both the same.
Over 2 mths not being able to use on demand - impressive service.

▶ Reply

Permalink Reply by forumuser on October 11, 2019 at 9:06

Can you confirm with me the software version you have.

Many Thanks

Josh

ag said:

The update that rolled out last night did NOT work!! Went to on demand after it finished rebootted etc and same deal of sitting on logo.
Ironically I saw it flash up at the end saying updated from version to version and they were both the same.
Over 2 mths not being able to use on demand - impressive service.

▶ Reply

Permalink Reply by ag on October 11, 2019 at 19:03

I had to log out of On Demand to even see the version as it was cut off half off bottom of screen (logging out removed line at top of screen)!

Loaded Freeview On Demand and went to Settings (right side top of screen) and says 1.11.7 updated 9 Oct 13:16. Yet it updated after midnight last night (i.e. early hours of 11 Oct and I'm sure it said something like v1.41 afterwards). It flashed the ROM and everything and took a while.

Josh ✔️ said:

Can you confirm with me the software version you have.

Many Thanks

Josh

ag said:

The update that rolled out last night did NOT work!! Went to on demand after it finished rebootted etc and same deal of sitting on logo.
Ironically I saw it flash up at the end saying updated from version to version and they were both the same.
Over 2 mths not being able to use on demand - impressive service.

▶ Reply

Permalink Reply by Flyin Kiwi on October 12, 2019 at 12:10

Hi,

Any further progress with this issue? I've had the same problem for 3 days....

Since the update on the 9th Oct.

Cheers

▶ Reply

Permalink Reply by forumuser on October 15, 2019 at 7:50

If you are still experiencing issues please follow these instructions - https://www.dishtv.co.nz/index.php?route=information/information&am...

Have you done a Fcatory Reset on the device?

Josh

Flyin Kiwi said:

Hi,

Any further progress with this issue? I've had the same problem for 3 days....

Since the update on the 9th Oct.

Cheers

▶ Reply

Permalink Reply by forumuser on October 15, 2019 at 7:51

[Edited]

I have updated this discussion to reflect the real product enquiry, as a rule of thumb please mention the proeduct you are having issue with in the subject line and the first discussion.

Thanks

▶ Reply

Permalink Reply by forumuser on October 15, 2019 at 7:53

Can you confirm you are able to view OnDemand programms since the update?

ag said:

I had to log out of On Demand to even see the version as it was cut off half off bottom of screen (logging out removed line at top of screen)!

Loaded Freeview On Demand and went to Settings (right side top of screen) and says 1.11.7 updated 9 Oct 13:16. Yet it updated after midnight last night (i.e. early hours of 11 Oct and I'm sure it said something like v1.41 afterwards). It flashed the ROM and everything and took a while.

Josh ✔️ said:

Can you confirm with me the software version you have.

Many Thanks

Josh

ag said:

The update that rolled out last night did NOT work!! Went to on demand after it finished rebootted etc and same deal of sitting on logo.
Ironically I saw it flash up at the end saying updated from version to version and they were both the same.
Over 2 mths not being able to use on demand - impressive service.