lost channels 1 and 2

Hi, I have a S7070R and have lost channels 1, 2 tv1+1 and tv2+1 after re tuning my receiver to receive Prime. Can anyone help me in getting these channels back?

Did this help? Click to mark!

0 members promoted this

Replies are closed for this discussion.

Replies to This Discussion

Permalink Reply by Mike G on November 16, 2013 at 8:14

Hi Simon, Have you tried the retuning guide here?: http://www.dishtv.co.nz/support/s7070r-loss-of-prime.htm

I went into the menu on mine and did a 'blind scan' which found all the channels for me.

Cheers, Mike

Permalink Reply by Simon Miller on November 16, 2013 at 9:14

Hello Mike, I have tried the retuning guide and it was after doing that I lost the channels. I have tried the blind scan and tv1 and tv2 are not even showing up.

Mike G said:

Hi Simon, Have you tried the retuning guide here?: http://www.dishtv.co.nz/support/s7070r-loss-of-prime.htm

I went into the on mine and did a 'blind scan' which found all the channels for me.

Cheers, Mike

Permalink Reply by Paul on November 16, 2013 at 11:12

Do you have the latest firmware (V.125) ?

Switch the receiver off either using the power switch on the rear of the unit or at the wall
Switch the receiver back on
As soon as the receiver displays "load" press "up" "down" "up" in quick succession on the remote

The receiver will then perform an EPROM erase and restart

After the EPROM erase process has completed you will be prompted to select your region and press ok.

Once the scan process has completed you should have access to all channels again.

Permalink Reply by Simon Miller on November 16, 2013 at 13:29

Hi Paul, tried what you suggested and still no luck

cheers
Paul said:

Do you have the latest firmware (V.125) ?

Switch the receiver off either using the power switch on the rear of the unit or at the wall

Switch the receiver back on

As soon as the receiver displays "load" press "up" "down" "up" in quick succession on the remote

The receiver will then perform an EPROM erase and restart

After the EPROM erase process has you will be prompted to select your region and press ok.

Once the scan process has completed you should have to all channels again.

Permalink Reply by forumuser on November 16, 2013 at 13:46

Have you tried a Factory Reset enter the code 0000 and it should restore your channels, (It will go through a setup screen and will scan and then normal TV service will resume

Permalink Reply by Paul on November 16, 2013 at 13:51

That's very odd.

What are your Strength and Quality meters like ?

Press the INFO button on your remote.

-----------------------------------------------------------------------

A OTA is being broadcast today and tomorrow so you shouldn't of have had to manually add Prime.

If you prefer you can force the receiver to update manually by following these steps

Press the Menu button to bring up the main menu
Select Installation and press OK
Select "S/W Upgrade via OTA" and press OK

The receiver will display "S/W Searching in Progress..."

Once the receiver has confirmed that the OTA is running you will be prompted to Install the firmware. After you have selected "Yes" and pressed OK the receiver will start to download the firmware update. This process will take between 20 and 40 minutes after which the receiver will restart.

Permalink Reply by Simon Miller on November 16, 2013 at 14:14

Hi Joshua, tried a Factory Reset and still the same

Joshua Hill said:

Have you tried a Factory Reset enter the code 0000 and it should restore your channels, (It will go through a setup screen and will scan and then normal TV service will

Permalink Reply by Simon Miller on November 16, 2013 at 14:16

Hi Paul, Strength and Quality meters are not at 100%

Paul said:

That's very odd.

What are your Strength and Quality meters like ?

Press the INFO button on your remote.

Permalink Reply by Paul on November 16, 2013 at 15:37

That's normal

Mine are 79% Strength & Quality 98%

Are your channels missing of or do the display No Signal i.e if you Press 1 on your remote what happens.

The only other things I can think of is your dish has become misaligned or your LNB is faulty, or your LNB settings are wrong.

Press the Menu button to bring up the main menu
Select Installation and press OK
Select Tuning Wizard and press OK
Enter the PIN code for the unit (the default is 0000)
Select Satellite Scan and press OK
Press the left arrow to access the carrier list

Number 1 should be Freeview 12456 MhZ/22500/H

If this is not present then you are missing that Frequency , if it is there then Press the green button and Scan.

Permalink Reply by Simon Miller on November 16, 2013 at 16:12

Frequency is correct and after scan, channels are there but come up with no signal?

Paul said:

That's normal

Mine are 79% Strength & Quality 98%

Are your channels missing of or do the display No Signal i.e if you Press 1 on your remote what happens.

The only other things I can think of is your dish has become misaligned or your LNB is faulty, or your LNB settings are wrong.

Press the Menu button to bring up the main menu

Select Installation and press OK

Select Tuning Wizard and press OK

Enter the PIN code for the unit (the default is 0000)

Select Satellite Scan and press OK

Press the left arrow to access the carrier list

Number 1 should be Freeview 12456 MhZ/22500/H

If this is not present then you are missing that Frequency , if it is there then Press the green button and Scan.