"I’ve been wondering as this seems to be Samsung related, I got my tv by joining up with Trustpower, did anyone else get theirs that way ? Just wondering if it’s possibly related to a certain model of tv or anything, probably not but…"
"I like everyone else have done everything that’s been told to us to do to hopefully fix this, but also like everyone else it’s still not working.
I managed to find it in apps and find the version which seems to be the latest one,…"
"Still a black screen for me too, I turned it off at the wall for over 20 mins and it’s exactly the same, when you just have a black screen it’s impossible to look at any settings, assuming for us at home there even is an ability to look…"
"While I’d never wish this on anyone else, it IS good to see others have the same issues and that it’s not down to just me and my tele ! Hope this gets sorted soon, as there must be other people out there with this problem who…"
"Hi Rachel I’ve got the same problem, everything works but the on demand app which has even now gone from the trying to load screen to just pure black ! If you want anything on TVNZ and not 3 or bravo then get their app, they have a stand alone…"
"Thank you Josh
a couple of those links were broken, I got 3 emails with links but only one worked, but the one that did shows me there is a known issue of some kind and they’re looking into it, and it’s affecting older TVs. I…"
"Hi Maxine, thanks for taking the time to reply to this, it’s really appreciated ! Unfortunately I think we must have different set up systems as I have no red button anywhere for a Freeview guide, I can bring that up no problem though,…"
"I am having the same EXACT same issue ! I’ve always had Freeview working fine and then all of a sudden all I get is a black screen. I’ve tried the same as the other poster, pulled all the plugs, removed and put Freeview on again, etc etc…"
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