How do I restore Prime on my Ultraplus 990HD Magic PVR freeview receiver. PLEASE.

This is what I did, using the Ultraplus remote:
- Menu
- Installation
- (Password) 0000

- Satellite List

- Optus D1

- Blue Key (for scan)

- Auto scan (It just said autoscan, It didn't say FTA or All Services.

- Yes ( for save search results)

Then a window came up with the message - Scramble Channel.

I then pressed the numbers of each of the channels and found Prime still unavailable.

What else can be done please?

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Comment by Robert Hepple on June 21, 2016 at 20:50: http://www.westronics.co.nz/990%20Channels.bin

http://www.westronics.co.nz/Channel%20Update%20Instructions%20Ultra...

Info + channel link

Comment by Christine Bradley on June 16, 2016 at 16:37: Hi Paul and Josh,

I can get all the way correctly to #9 Press the Blue button to scan at which point it brings up a window that has four lines:

Polarization - Horizontal or Vertical

Network Search - off or on

Channel Type - All or FTA

Scan Type - Manual, Auto or Blind

I can only keep Horizontal if I choose a Blind Scan, otherwise it switches itself to Vertical.

So I went with

Polarization - Both

Network Search - On

Channel Type - FTA

Scan Type - Manual.

Then it asked if I wanted to save the changes and I pressed YES.

AND IT WORKED!!! THANK YOU SO MUCH. :)
Prime is now on channel 28

Four plus 1 is on channel 29

Edge is on channel 30.

-------------------------------

I expect the serviceman (who sent me on to the wholesalers) who sold me the Ultraplus (this company's response to me was more for a technician) has sold quite a few of them around Hamilton, so there must be more people needing this information.

Plus I see Paul that you have helped people with the Hills HSMX-200 which 1000's of 75 yrs plus superannuates all over NZ would have received as part of the freeview update a couple of years back. So they may all be floundering with this problem. One of my neighbours has one, so I'll pass on your good deed to her. Cheers, Christine. :)

Cheers

Christine.

Comment by Paul on June 16, 2016 at 14:12: Try this (I don't own this receiver just tried to figure it out from the manual)

1. Menu

2. Installation

3. Transponder List

4. Press the SAT button on remote to select Optus D1

5. Press the Red key (Add) Adds a new transponder

6. Frequency enter 12519

7. Symbol rate enter 22500

8. Polarization = H

9. Press the Blue button to Scan

Let me know if this works or any steps are missing.