Rachel
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Freeview App Samsung 2016 TV - tries to load and then blank screen !

Started this discussion. Last reply by forumuser Nov 26, 2019. 4 Replies

Freeview App Samsung 2016 TV - tries to load and then blank screen !This has been an issue since 31/10 .It will only work if you reset your smart hub on your tv - login again to FreeView! If you…Continue

Black screen on Samsung Smart Tv

Started this discussion. Last reply by Treena Shrimpton Dec 4, 2019. 81 Replies

Have not been able to view Freeview - allI get is a black screen from my app on my Samsung Smart Tv 4HD - tried reinstall but still the problem - it has been like this since last weekContinue

 

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Latest Activity

Treena Shrimpton replied to Rachel's discussion Black screen on Samsung Smart Tv
"Fantastic, I hope it has fixed it for me as well!  I am really sick of having to enter all of the passwords though."
Dec 4, 2019
Annette Bothwell replied to Rachel's discussion Black screen on Samsung Smart Tv
"Wahoo!!! I just tried to load again just now and it worked!!!! I've done nothing and it's going for the first time in a month or more!! Someone somewhere has done something so thanks!! Long may it last.. Great app!!!"
Dec 4, 2019
Rachel replied to Bel @ Freeview's discussion Issues affecting Freeview On Demand smart TV app on some Samsung TVs
"I am back on - no more black screen - i did notthing. Randomly, checked and it worked. I did lodge a technical issue with Samsung and they said if it is not working by Monday - please let them know:) Happy Days :)"
Dec 3, 2019
Treena Shrimpton replied to Rachel's discussion Black screen on Samsung Smart Tv
"Hi Chris, same with me, I have rebooted all the apps on several occasions (which is a right pain in the proverbial because you have to reenter all of your logins for all of your apps every time!!) It worked again for a very short time and then it…"
Dec 2, 2019
Maxine Strachan replied to Rachel's discussion Black screen on Samsung Smart Tv
"Hey Annette mine is a 2016 samsung it went black on 31st october when freeview did there update mine has been working again for a couple of weeks now as a new update came through dated 29th August 2019 version 1.10.22 so obviously they have gone…"
Nov 30, 2019
Annette Bothwell replied to Rachel's discussion Black screen on Samsung Smart Tv
"Mine has been blacked out for a month or more now, but I can still access freeview via remote control and not use smart hub...can you folk do that or are you blocked completely? It's a big pain, I still consider my tv new it's a bit over 2…"
Nov 30, 2019
Eden Moss replied to Rachel's discussion Black screen on Samsung Smart Tv
"Sorry it’s still acting this way for you all, I’m still keeping my eye on the discussion as I had another glitch day before yesterday it did what it did before the the Big Black Out, stalled while trying to load a program then went black…"
Nov 30, 2019
Rachel replied to Rachel's discussion Black screen on Samsung Smart Tv
"Strange that Panasonic is having issues too , and FreeView are saying it's Samsung's issue! "
Nov 29, 2019
Rachel replied to Rachel's discussion Black screen on Samsung Smart Tv
"I have spoken to Samsung X3 and they are still working on it . FreeView have not responded!!!!!!"
Nov 29, 2019
Chris replied to Rachel's discussion Black screen on Samsung Smart Tv
"Hi Same issue here.. Samsung TV KS8000 model 2016 4k smart TV did reset (also factory reset) worked afterwards but stopped again with black screen when i turned off the TV and un powered it..."
Nov 29, 2019
forumuser replied to Rachel's discussion Freeview App Samsung 2016 TV - tries to load and then blank screen !
"Hi Rachel  Freeview does not have an app for Apple TV. If you want live streaming you can download the TVNZ Ondemand and 3NOW App to give you ondemand and streaming for those shows.  Josh"
Nov 26, 2019
Satellite Networks Motueka replied to Rachel's discussion Freeview App Samsung 2016 TV - tries to load and then blank screen !
"Cant you get Freeview through satellite or terrestrial? The app is not very popular as Prime and others haven't come on board yet."
Nov 25, 2019
Rachel replied to Rachel's discussion Freeview App Samsung 2016 TV - tries to load and then blank screen !
"We have Apple TV - but can not get FREEVIEW app on it - or if i can can you let me know :)"
Nov 25, 2019
Satellite Networks Motueka replied to Rachel's discussion Freeview App Samsung 2016 TV - tries to load and then blank screen !
"Good luck getting that sorted. The TV manufacturers won't support a TV that is older than 2 years, for the simple fact that they want you to buy a new one.  This is why I always suggest to my clients not to bother with a smart tv. Instead,…"
Nov 24, 2019
Rachel replied to Bel @ Freeview's discussion Issues affecting Freeview On Demand smart TV app on some Samsung TVs
"Freeview App Samsung 2016 TV - tries to load and then blank screen ! Freeview App Samsung 2016 TV - tries to load and then blank screen !This has been an issue since 31/10 .It will only work if you reset your smart hub on your tv - login again to…"
Nov 24, 2019
Rachel posted a discussion

Freeview App Samsung 2016 TV - tries to load and then blank screen !

Freeview App Samsung 2016 TV - tries to load and then blank screen !This has been an issue since 31/10 .It will only work if you reset your smart hub on your tv - login again to FreeView! If you leave the app or turn the tv, you will have to reset the smart hub again and login in again to freeview- and all your other apps ( Netflix , Lightbox etc)3 x times to Samsung support and numerous times to Freeview - both say it is each other’s issue!!!!!!!!!!!See More
Nov 24, 2019

Profile Information

How do you receive Freeview?
via UHF aerial
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung UA65K

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