Eden Moss
  • Milford, Auckland
  • New Zealand
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Eden Moss's Discussions

Freeview OnDemand Issues

Started this discussion. Last reply by Josh @ Freeview Jun 4. 27 Replies

I posted the below on Maxines page as it seems we are again having the same issues with freeview not working. It works perfectly up to the point you click on the actual episode to start to play, and…Continue

Test help

Started this discussion. Last reply by Eden Moss Jan 14. 10 Replies

Test Continue

 

Eden Moss's Page

Latest Activity

Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Thanks for the update. "
Jun 4
Allister Jenks replied to Eden Moss's discussion Freeview OnDemand Issues
"Well it's fixed now, thanks. The Smart Hub reset in the Samsung troubleshooting instructions did the trick. It also took several years off my life. What a terrible process. Also, Freeview insisted that I log in but I have no memory of ever…"
Jun 4
Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Hi Allister,  I'm sorry to hear that this is not working for you, I have grabbed your model number of your TV and will pass this through to the team and see what they find.  For now could you try:  Restarting the modem, ideally…"
Jun 3
Eden Moss replied to Eden Moss's discussion Freeview OnDemand Issues
"Sorry to hear that your still having problems and I hope it’s not a sign of things going belly up again for the rest of us! Since my last post freeview’s worked fine for me. You’ll find the staff on here are really good at helping…"
Jun 3
Allister Jenks replied to Eden Moss's discussion Freeview OnDemand Issues
"Add me to the list. Been a few weeks now since we've been able to watch anything at all on the Freeview app on our Samsung TV. I'm emailing with support but so far nothing has changed despite apparent fixes being made. My belief is…"
Jun 2
Eden Moss replied to Eden Moss's discussion Freeview OnDemand Issues
"Hi Josh so sorry I didn’t re-oh until now, I got super busy yesterday and totally forgot to try it out.  you’ll be glad to know it’s now working, I didn’t change anything at all and I tried it with 2 shows before adding…"
May 10
Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Thankyou for your reply.  Regards,  Josh"
May 9
Taylor replied to Eden Moss's discussion Freeview OnDemand Issues
"Working now, just get a few stalls now. Sometimes is fast forwards like watching a youtube video on a faster setting. Working, just a few hiccups now and then."
May 9
Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Hi Taylor Are you able to test to see if Freeview OnDemand is working as we released a fix yesterday afternoon, if you are still having issues please let me know.  Usually Switching the TV from the wall and turning it back on will help refresh…"
May 9
Taylor replied to Eden Moss's discussion Freeview OnDemand Issues
"FREWVIEW:- DISHTV/T2100Upgrader version_2.2_1.2 TV:- Panasonic Plasma tvTH-42PV7AZ Loader Version:- 1.2 SW Version:- 1.43 S/W Buiild Date Oct 14 2019 S/W Build Time:- 13:32:43 Upgrader Version 2.2_1.2 Watching tv is fine. Have all…"
May 8
Maxine Strachan replied to Eden Moss's discussion Freeview OnDemand Issues
"Thank you Josh for that have done what you said to do as well I restarted internet and yes it is working now with doing that all good thanks"
May 8
Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Hi  This should be resolved, could you please switch off your TV and try an Ondemand show and let me know if it is working. If not please let me know.  Thanks"
May 8
Josh @ Freeview replied to Eden Moss's discussion Freeview OnDemand Issues
"Private Message me the make model of your device and I'll also forward this through,  Thanks"
May 8
Eden Moss replied to Eden Moss's discussion Freeview down ... again :|
"Hi Taylor  ‘sorry to hear you’ve jumped on the bandwagon of no freeview, so you know for TVNZ shows they have a stand-alone a-- you can use instead of freeview and it’s working fine, well it was yesterday ... "
May 8
Taylor replied to Eden Moss's discussion Freeview down ... again :|
"I am also having issues with freeview on demand. Work, then stall, then take ages to load. I don't have issues with the internet."
May 7
Josh @ Freeview replied to Eden Moss's discussion Freeview down ... again :|
"For the Freeview OnDeamand App we will investigate, but for the other apps you will need to contact DISH TV as they design and manufacturer the software to access the apps, alternatively you will need to talk to each app provider if you encounter…"
May 7

Profile Information

How do you receive Freeview?
via UHF aerial
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
I have a Samsung Series 6 smart tv and also an iPad.
What region / area do you live in?
North Auckland

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