Hi there,
I was wondering if anyone could help.
I have the above (Transonic TWH-S1) Freeview box, but EVERY TIME I turn it on, all my channels are gone, and I have to do a blind scan.
Any suggestions as to why this is happening?
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Hi Jessica
That is odd, Usually if your Transonic is doing this then the unit may indicate a fault in which the receiver has gradually developed.
Have you tried a factory reset and then tested out whether the problem re-occurs?
Yes, I have.
Sometimes when it deletes my channels, it deletes the satellite & transponder information as well, so I've had to factory reset a few times.
Take it back where you bought it and ask for a replacement. It shouldn't do that.
As Biggles has stated, please take it back or purchase a new receiver.
Thank you both for your help :)
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