Replies to This Discussion

Permalink Reply by forumuser on August 14, 2014 at 17:18

Hi Jessica 

That is odd, Usually if your Transonic is doing this then the unit may indicate a fault in which the receiver has gradually developed. 

Have you tried a factory reset and then tested out whether the problem re-occurs?

Permalink Reply by Jessica Wilkinson on August 15, 2014 at 8:38

Yes, I have.

Sometimes when it deletes my channels, it deletes the satellite & transponder information as well, so I've had to factory reset a few times.

Permalink Reply by Biggles on August 15, 2014 at 8:47

Take it back where you bought it and ask for a replacement. It shouldn't do that.

Permalink Reply by forumuser on August 15, 2014 at 9:06

As Biggles has stated, please take it back or purchase a new receiver. 

Permalink Reply by Jessica Wilkinson on August 15, 2014 at 10:13

Thank you both for your help :)

Permalink Reply by forumuser on August 15, 2014 at 18:31

No worries, ever need help on this forum? just post away!