Replies to This Discussion

Permalink Reply by Biggles on October 2, 2014 at 8:51

Your sentence doesn't seem to finish.

"gradually goes  li"

Gradually goes what?

Dish TVPermalink Reply by Dish TV Support on October 2, 2014 at 9:09

Hi rubb3rfunk

Thanks for your report. I recommend you perform a EPROM Erase and Restart which is like a "Hard Reset/Refresh" and usually cleans up your receiver.

To perform the EROM Erase and Restart you will need to do the following:

1. Switch the receiver off either using the power switch on the rear of the unit or at the wall
2. Switch the receiver back on
3. As soon as the receiver displays "load" press "up" "down" "up" in quick succession on the remote

The receiver will then perform an EPROM erase and restart

After the EPROM erase process has completed you will be prompted to select your region and press ok.

It will now rescan and resume service.

Let me us know if this resolves the issue after 1 hour of watching a channel, if not then we look at further options.

Cheers

Permalink Reply by rubb3rfunk on October 2, 2014 at 10:48

Just checking after the step 3, will I see anything when it restarts? It straight away prompted me to set region and didn't fix the issue. Maybe I didn't follow the correct steps??

Permalink Reply by Bill McMurray on October 2, 2014 at 12:40

Hi rubb3rfunk,

If the eprom erase doesn't fix it, then I'd look at your LNB, even though it is only a year old. - We do come across some that only last that long!

The receiver "powers up" the LNB, so if you put your receiver in standby (or turn it off) when finished viewing, then turn the receiver  back on, the LNB may be breaking down after being powered up for an hour.

But if you leave the receiver turned on all the time it probably wont be the LNB. 

Cheers, Bill.

Permalink Reply by rubb3rfunk on October 2, 2014 at 18:33

Thanks for your advice.

I talked to the landlord and they will have a look on LNB for me.

Permalink Reply by forumuser on October 3, 2014 at 8:59

Keep us updated rubb3rfunk :-)

Permalink Reply by rubb3rfunk on October 21, 2014 at 21:54

After having an aerial guy to check the dish, by replacing the LNB, it's all fixed now. I don't know what exactly the issue was buy he said there was an faulty in the LNB. He also advised me to check the dish first if any trouble, then check the unit.

Thanks for all of your help guys.