I have a satbox ultra s7090vpr when I came home on Monday my remote wasn't working. I changed the batteries still not working switched off at wall for a few minutes still not working. Purchased new remote did software update new remote not working. Any one got any ideas on our I can solve this problem.

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point your remote at a  digital camera and if it's working you will see a red glow. if it is working it probably means there's a fault with the ir reader in your sat box

The remote is working any idea how I can fix this problem. Thank you

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NETWORK STATUS ALERTS

EPG Issue-Timaru 23 NOV: Some Timaru customers are reporting missing EPG information and in turn can not record. This issue is being looked into (1.48pm).

ALL OTHER PLATFORMS WORKING WELL.

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