We have had this box for a couple of years, it's been in storage for about a year as we tried Sky but now we've ditched that and gone back to this box - I had forgotten how utterly annoying it  is. Above all ,it won't record anything I've put on series link - it just keeps saying FAILED and I literally have no idea why. I've done a factory reset and that's all. I need help, before I throw it out of the window....cheers

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Try going to the DishTV website and downloading the latest firmware..

Firmware may need to be updated Melissa, you can find the latest software updates here https://dishtv.co.nz/downloads  

If you need help, the DISH TV team will be able to assist over the phone or via email.


Thanks both, I'll give that a go now :-)

Do let us know how you get on


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