Prime missing since thursday. Live in Motueka area with a dish top box. All other channels good.
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Hi Joann
Thats not good! Can you provide me with more info on the freeview box you are having issues with? (Make and Model of your dish top box)
Josh
Hi Josh,
the model is a DishTV S7070r.All other channels good. Prime just gone from ch 10.
Joann
here prime is about 10 points less signal than freeview
so weaker signal,probably older dish and 1 too many gales may have caused prime to drop out
Hey Joann
Sorry about the delay, it looks like your DishTV needs a retune to pick up PRIME again, Ddish TV released a help page that will get PRIME back into your S7070r you can view them here (Look at the " Only Missing the Prime TV Channel" section) http://www.dishtv.co.nz/support/s7070r-loss-of-prime.htm
Let me know if this has helped,
Cheers!
Joshua
Joann said:
Hi Josh,
the model is a DishTV S7070r.All other channels good. Prime just gone from ch 10.
Joann
Hey
I received your message on my page (I recommend sharing your comment to the forum post not on a personal wall :-) )
Issues may relate to the weakened signal as willis has explained, Your dish may need tweking, however you have told me that you are now using Freeview HD (Via UHF) so I would recommend you using that method.
Cheers!
Joshua
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