Mostly built-in Freeview works of a UHF aerial. Unless the tv has a built-in satellite tuner you will need to use a UHF aerial. If you used a push-in plug that will be UHF. If you used a screw-in plug on the TV there may be issues with the satellite dish. Hope this helps.
Are you getting Prime? Either you've only scanned one transponder or there's a problem at the dish.
12519 sr 22500 horizontal or 18v
But probably best to factory reset the TV and start again and scan on Freeview not all free channels
A Auto or Blind scan will help solve this issue, if this issue still persists then please let us know and we can look into this further.
Sounds like your LNB settings may be wrong. Try changing the local oscillator settings from 11300 to 10750 or vice-versa. The best option though would be to do a factory reset then find your LNB settings and autotune Freeview from there.
Each TV will vary depending on the model, Have a quick glance at this website from Samsung, https://www.samsung.com/nz/support/tv-audio-video/freeview-receptio...
Generic Sequence is Menu > Channels > Auto Tune > Satellite
I picked up a few extras using the transponder numbers above, but they are mainly sky channels that I don’t have access to. Still no tv3 channels :/
Josh - can you advise on how to run the scans you mention?
Thanks all for your input and help