Replies to This Discussion

Permalink Reply by Paul on June 19, 2016 at 22:29

Did you use one of the guides available here to add / scan for the new prime ?

http://freeviewforum.co.nz/forum/topics/how-to-get-prime-tv-on-unap...

FYI The edge & Four +1 don't have the upgrade now message.

So you probably don't have any of the new frequency's.

Permalink Reply by Rachelle Ashley on June 19, 2016 at 22:58

Yes I read through the discussion on what to do and did as it said. It has signal intensity of 76% but the signal quality is only 0-1% An I supposed to change any other settings at all? The LNB frequency is 11300

Permalink Reply by Paul on June 19, 2016 at 23:20

Which guide are you following and do the screens look the same ?

Permalink Reply by Rachelle Ashley on June 20, 2016 at 9:34

I looked at the guide for Digitview. The screen shots from this guide are actually from my tv taken a few years ago when I was having problems back then.

I have no idea now, why I can't pick up Prime as I followed the instructions exactly. I have no signal quality at all which I know I need in order for it to pick up any channels. Is it something to do with my LNB? I think that is the only other thing I can change. Thanks

Permalink Reply by Robert Hepple on June 20, 2016 at 10:14

Hi Rachelle , can you see what levels and quality show when you go to one of the working TP frequencies ie 12456 - this may give you an ideal of what is going on

Permalink Reply by Rachelle Ashley on June 20, 2016 at 11:07

The signal quality is fine on TP 12456 and the others needed for the other tv channels. Also those with the same symbol rate of 22500.

It just has no signal quality on a TP of 12519. Could prime be registering on a different TP frequency because it's not an approved box? Are there any other TP frequencies that I can try instead?

Permalink Reply by Robert Hepple on June 20, 2016 at 11:12

Very odd, does it mention horz, or vert or 18volts or 13volts on the 12456Mhz (that is already working)

Permalink Reply by Rachelle Ashley on June 20, 2016 at 11:39

I'm at work at the moment but will have a look when I get home and let you know. thanks

Permalink Reply by Rachelle Ashley on June 23, 2016 at 22:21

Randomly managed to get Prime working but on a different TP frequency.

Had to use TP 13085 with a symbol rate of 22500.

Thanks anyway for your help! :-)

Permalink Reply by Robert Hepple on June 23, 2016 at 22:30

Ok, your LNB setting in the receiver is not correct so 13085 - 12519 = 566Mhz - this is the approx difference between the 2 common LNB local oscillator frequencies used , not a biggy but it means that all of your signals don't appear to be on the correct frequencies

Permalink Reply by Rachelle Ashley on June 23, 2016 at 22:35

Okay would that explain why I can't use a freeview approved box to watch terrestrial tv then? I actually bought a Dish freeview satellite box but can't get it to work at all which is why I'm using this non approved one.

I would prefer to use the Dish one if possible as it gives times etc.. rather than just the channel.

Thanks

Permalink Reply by Robert Hepple on June 23, 2016 at 22:40

The current setup you have is satellite only , you would require a terrestrial aerial if the DTT service is available where you live, re the Dish TV SAT box - it should work , if it is fairly new it will also compensate for another issue of LNB frequency drift which is fairly common on one of the LNB's Sky was using some years back , it may all come down to an issue with the dish , you should be able to contact a local satellite chap for advise - cheers Robert