I was changing channels today just using the up and down key and the channel got stuck on channel 2 I think on my box which it Te Reo, not that it really matters, anyway now only the audio is working but no picture just a blue screen. I have a freeview box and a satellite that someone used to use for sky but now doesn't! Can anyone help me know why there is no picture? I might wait as it might be just something wrong with the satellite signal, not sure! Sometimes when I turn on the channel the picture works but looks stuck and then turns blue again after a few seconds! Can anyone help me? 

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What brand and model is the box?

Have you tried a cold start i.e. turn power off at wall for about 30secs then turn on again? This will sometimes resolve problems. Unlikely to be the satellite signal or there would have been complaints from others. Are the other channels OK or is it still stuck?

Another one in the same building I think is working off the satellite so it isn't that. Yes, i've tried turning it off! Picture now comes on first of all but it is frozen and the screen turns blue again after a few seconds! All the channels are stuck! Just get audio only! 

The Brand is SATVIEW D90 model I think! 

Another one in the same building I think is working off the satellite so it isn't that. Yes, i've tried turning it off! Picture now comes on first of all but it is frozen and the screen turns blue again after a few seconds! All the channels are stuck! Just get audio only!

The Brand is SATVIEW D90 model I think!



Biggles said:

What brand and model is the box?

Have you tried a cold start i.e. turn power off at wall for about 30secs then turn on again? This will sometimes resolve problems. Unlikely to be the satellite signal or there would have been complaints from others. Are the other channels OK or is it still stuck?

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