Lost all TVNZ channels

Starting this morning, I have seemingly lost all TVNZ channels. This is happening both on my Samsung Smart TV and my FreeviewPlus box, so would seem to be a broadcast/transmission issue? I, in fact, just retuned my tv to see if that would fix things, and now the TVNZ channels weren't even detected by autotuning. Is anyone else experiencing this?

Edit: All other channels are working fine.

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Permalink Reply by forumuser on June 18, 2016 at 23:03

Try a Factory Reset and a Rescan and see if the TVNZ channels return back,

If you can also provide some details on the make / model of your Freeview devices, that would be helpful.

Regards, Josh

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Permalink Reply by Biggles on June 19, 2016 at 8:58

What signal strength are you getting on the MUX you are receiving? It's possible you have an antenna problem and the signals are just not quite sufficient on the TVNZ MUX to get reception while the others are just above the threshold.

Also try a manual tune. If the signal is weak then Autotune can often miss it.