I cannot get Freeview - what needs to happen

I bought a new 2017 model LG TV - model 49UJ752T,

I was told I could get Freeview. I am a SKY HD+ subscriber with their satellite service. I get SKY just fine. I access SKY through the LG set-top box option. The LIVE TV option only shows the Antenna option (presumably UHF) and it won't tune in any channels at all.

I cannot get the UHF service due to hills behind where I live. I am in Dunedin, New Zealand.

I have enabled HbbTV on my TV but cannot get Freeview. Pressing the red and green buttons on the remote makes no difference. I called in a TV aerial person who told me that because my TV has only a single tuner, I cannot use the SKY satellite dish ro get Freeview.

I have successfully connected my TV to the internet.

I bought and installed a splitter and ran a HDMI cable to the TV - nothing. The TV aerial connector is used by the cable from the SKY set-top box.

It appears that I will not be able to get Freeview. - No UHF aerial option and no satellite option on the TV.

Am I correct?

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Permalink Reply by Biggles on November 24, 2017 at 8:00

Correct. If your TV has no Satellite Tuner you will need a Satellite STB to receive Freeview

However, as you already have Sky HD+, you already have access to nearly all the Freeview channels through Sky so unless you really need to watch the few channels not available then there's no point in adding another box. Another option would be to return your TV to the Retailer and replace with a brand (Samsung or Panasonic perhaps) that has UHF and Sat Tuners.

Also, it's probably only a matter of time before all Freeview Channels become available live online via an App in addition to TVOD. Perhaps next year?