Freeview stutters

Hi live in Napier and almost every evening our freeview signal stutters. It gets to the point where it's not worth watching. From 8 - 10 ish is when it's at it's worst, signal strength is generally between 70% - 85% but it's that during the day when it is fine too. any ideas???

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Permalink Reply by willis on September 11, 2014 at 23:57

try giving the dish box a factory/system reset

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Dish TVPermalink Reply by Dish TV Support on September 12, 2014 at 8:23

Hi Mig

If resetting the box doesn't work then it might be an aerial issue, get an installer to check the setup or adjust the UHF aerial.

If the issue continues then the box might be faulty, please let us know if that is the case.

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Permalink Reply by Biggles on September 12, 2014 at 9:13

Hard to tell from the photo what's wrong as it looks like the exposure time was too long. I'd suggest borrowing another STB to try for comparison or getting a Pro installer to check the installation. Could be an antenna problem, interference or your T1020 is faulty.