Freeview recorder EPG not recording TV3

Hi there,

For the past few days, any programmes that I set up for recording via EPG on tv3 aren't being recorded. Initially I was getting an error message even when no other programmes were set to record. However, when I go into watch TV3 and press record it will then record. To my knowledge nothing in particular has happened to change any settings.

Other channels appear to be working/recording fine - it's just TV3. I've turned the unit off and back on again to re-set but that hasn't made any difference.

Any ideas for a fix? Anyone else had this?

Cheers

Claire

Did this help? Click to mark!

0 members promoted this

▶ Reply to This

Replies to This Discussion

Permalink Reply by Biggles on August 27, 2015 at 19:09

Which recorder are you talking about? According to your profile you seem to have three different ones. 1 UHF and 2 satellite.

▶ Reply

Permalink Reply by Carrie E on August 27, 2015 at 19:27

Oh, whoops, sorry, I just amended - I forgot to untick the ones I ticked by mistake. I have the S7090 PVR Freeview recorder

▶ Reply

Dish TVPermalink Reply by Dish TV Support on August 27, 2015 at 19:35

Good Evening Carrie

Can you please tell me what firmware you have including Date , you are able to do this by doing the following:

On your remote Press Menu
Go to System Configuration
Go to Version

Looking forward to hearing back from you

Kind Regards
Dish TV Online Support

▶ Reply

Permalink Reply by Carrie E on August 27, 2015 at 19:42

Hi there,

On that page I have:

Hardware version 2.1

Chip version 4.1

Software version A3U_11_0161

Loader Version LDR_DISHTV_HW21_SW20

MCU Version DC

Date Sep 30 2013

Time 21:50:29

▶ Reply

Dish TVPermalink Reply by Dish TV Support on August 27, 2015 at 20:07

Thanks Carrie

Your Software is out of date, which might be leading to why you are having some issues, upgrading is simple and easy and only requires any USB device

We have provided a step by step installation guide which you can download from here http://www.dishtv.co.nz/images/stories/Firmware/S7090PVR_Firmware-v...
Download and run the software, easy instructions will tell you what to do next.

If you need help with installation, then please let me know and we can go through step by step. This should help resolve TV 3 recording issue.

Kind Regards
Dish TV Online Support

▶ Reply

Permalink Reply by Carrie E on August 27, 2015 at 20:30

Hi there, thanks for this, I'll try to do this tomorrow as I don't have a usb handy.

How often should I be checking for updates?

▶ Reply

Dish TVPermalink Reply by Dish TV Support on August 27, 2015 at 20:37

For this unit, not often, we have a page on our website which contains which updates are the latest and can be found here.

http://www.dishtv.co.nz/support/downloads.htm

Kind Regards
Dish TV Online Support

▶ Reply

Permalink Reply by Carrie E on August 28, 2015 at 18:32

Hi there,

I've just tried to do this, and am following the instructions, but nothing is happening once the usb is in the unit and I power back on and press menu to get the boot loader going, I left my finger on the menu button (on the unit) for about a minute...nothing!

Any ideas?