Anyone else having issues with their Dish TV A2 unit making regular split second "dropouts"?
My A2 runs fine then suddenly for no reason, there is a split second "dropout" & half a word is missed & the picture misses a few frames. Happens 3 or 4 times an hour & on all channels.
Thanks Jill. I think I will try e-mailing Dish TV themselves & see if this is a known problem with the A2 satellite box. I seem to remember reading about the problem just before I bought my A2 box.
I'll post any helpful info Dish TV may provide.
I have a similar thing where the whole screen goes black or half black with some picture. But I still have sound.
Thanks for that Jill!
Brian, please let us know on the forum how you go! So we can help other users who may encounter this in the future!
Have a good week!
I have had a reply from a Dish TV technician who asked:
Go to Menu / Settings / Advanced Settings / System Info, what is the Software Version shown?
Is the issue on Live TV, or do you see it on Recordings? On Demand? etc...
I have replied with the info he asked for & that the issue is on both "live" TV & recordings. Not sure about On demand as we don't use that often.
I will keep everyone posted. :)
Here is the "fix" sent to me by Dish T.V. - but I have tried it twice & only get as far as Number 8, then get a message on screen "No Update Available" - very frustrating, but perhaps others may be able to make the instruction work. If you can - please tell me your secret!
How to update your A2 via USB:
Thanks for that info Brian!
Hope anyone here can confirm if the above steps work on their device!