craig sutton
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craig sutton's Discussions

Can not view freeview on demand via freeview or via ondemand app

Started this discussion. Last reply by Josh Hill ✔️ Feb 6. 1 Reply

HiFor a while now we can not view on demand via free view. When we select a program in free view it will always come up with "loading error". Via the on demand app when you select a program it will…Continue

Samsung UA50JU6400 TV on demand app crashing

Started this discussion. Last reply by Josh Hill ✔️ Aug 26, 2016. 1 Reply

I'm having problems with the TVNZ OnDemad app. It starts okay, but within a minute or two of playing a given show (any content to be specific), it crashes with a blank screen, and soon after reverts…Continue

 

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Josh Hill ✔️ replied to craig sutton's discussion Can not view freeview on demand via freeview or via ondemand app
"Hi Mark,  thanks for your enquiry. We are aware of a few issues with Freeview OnDemand at this current time and the broadcaster (TVNZ) is working on getting this fixed. You can follow any developments on the network status page where the teams…"
Feb 6
craig sutton posted a discussion

Can not view freeview on demand via freeview or via ondemand app

HiFor a while now we can not view on demand via free view. When we select a program in free view it will always come up with "loading error". Via the on demand app when you select a program it will try an loaded but just sits there with a black screen a circle loading symbolHow can we fix this as we have checked the last updates on the tv?thanksRegardsCraigSee More
Feb 3

Profile Information

How do you receive Freeview?
Freeview |HD™ (Via UHF Aerial)
Are you watching through a TV, or a Set Top Box?
TV (Which has Freeview Built In)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
samsung UA50JU6400

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