Paul Knox
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Internet connection issues

Started this discussion. Last reply by Biggles Aug 28, 2017. 4 Replies

Hi. Just trying to install a new T2200 Freeview Plus. All good except connecting wirelessly to Internet. Seemed to work but won't now. I get " connected" and then it verifies status, and I get "…Continue

 

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Biggles replied to Paul Knox's discussion Internet connection issues
"Had you thought about trying one of these WiFi extenders? https://www.pbtech.co.nz/product/NETTPL2841/TP-Link-TL-WR841N-300Mbps-Wireless-N-Router-2T2R-4 It is probably much more sensitive than the STB's built in WiFi. Just locate near the STB…"
Aug 28, 2017
Andy Leslie replied to Paul Knox's discussion Internet connection issues
"I am also struggling with this issue. One minute it works then stops again. Very frustrating. I have powered down the modem and t2200 many times but issue is still there."
Aug 28, 2017
Paul Knox replied to Paul Knox's discussion Internet connection issues
"Hi there. Thanks Josh. Tried that. Called Freeview Help desk and , in discussion, they said that a modem strength (as received by the T2200) needs to be in the order of 70%+ (mine is about 54%) to avoid this problem. I shall persevere, but if it…"
Aug 23, 2016
Josh Hill ✔️ replied to Paul Knox's discussion Internet connection issues
"Hi Paul  Dish TV recommends unplugging the device from the wall and then plugging it in again and then see if the device boots up with the internet connection going, that might help the internet issue you are experiencing, if you are still…"
Aug 23, 2016
Paul Knox posted a discussion

Internet connection issues

Hi. Just trying to install a new T2200 Freeview Plus. All good except connecting wirelessly to Internet. Seemed to work but won't now. I get " connected" and then it verifies status, and I get " Unavailable"????? My iPad and phone work fine nearby. Signal strength shows as 54%. Would I be better off with a Powerline adapt apt and wire it? Frustrating so any advice would be appreciated.Finally, is a Factory Reset the way to go. CheersSee More
Aug 22, 2016

Profile Information

How do you receive Freeview?
Freeview |HD™ (Via UHF Aerial)
Are you watching through a TV, or a Set Top Box?
Set Top Box
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Sony 55 8500B

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