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Freeview Error "USB drive is incompatable"

Started this discussion. Last reply by Jo Strong Aug 21, 2016. 12 Replies

Since the recent Freeview update, I have been unable to use my external hard drive with my Freeview unit. I simply receive the above error message on my TV screen. I have even tried plugging in an…Continue

 

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Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"The external hard drive has been reformatted, and I no longer have this error message. HOWEVER I now have a new error message when I attempt to book any programme on any channel: "This programme cannot be booked at this time. Please try again…"
Aug 21, 2016

Dish TV
Dish TV Support replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Hi Jo Check your email as one of our agents have sent a reply.Dish  TV Online Support"
May 19, 2016
Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"No, Tina :( I've done the factory reset and that didn't work. I've pm my email address as requested, but haven't heard back as of yet."
May 19, 2016
Tina Woods replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Hi Jo I'm having same issue regarding not using external when used it prior was any fixes solution"
May 19, 2016

Dish TV
Dish TV Support replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Hi Jo  Have you tried a Factory Reset of the unit? "
May 12, 2016
Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"I'm really sorry, can you please resend the friend request"
May 12, 2016
Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"I'm really sorry, can you please resend the friend request"
May 11, 2016

Dish TV
Dish TV Support replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Hi Jo,  I have sent a friend request, I am wondering if you can private message me an email address so we can contact you if we need further info?"
May 11, 2016
Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Thank you :)"
May 11, 2016

Dish TV
Dish TV Support replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"Hi Jo  I will investigate this with our team as that should not be happening.  I will get back to you on what the team has found.  Dish TV"
May 10, 2016
Jo Strong replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"It was either last week or the week before. I was watching tv and it completed an automatic update in the middle of my programme, including a reboot. I have just tried the factory reset and it has made no difference."
May 10, 2016
Biggles replied to Jo Strong's discussion Freeview Error "USB drive is incompatable"
"What Freeview update would that be? Any updates (Freeview or Device Firmware) shouldn't affect Hard Drive use so it may be an unrelated problem. Have you tried a Factory Reset?"
May 10, 2016
Jo Strong posted a discussion

Freeview Error "USB drive is incompatable"

Since the recent Freeview update, I have been unable to use my external hard drive with my Freeview unit. I simply receive the above error message on my TV screen. I have even tried plugging in an alternative external hard drive, but it has made no difference. Any ideas what has gone wrong please?See More
May 10, 2016

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