"Hi Julie After  you've downloaded the file to your USB just plug it into the back of your T2100 and turn on the TV and T2100 and click on Menu then Admin then Upgrade with USB and it will happen after a few seconds. Yes the password is…"

"Yay I still  have all my marbles! I managed to upload the firmware and it's all working and there's no delay with On Demand anymore. Thanks to all concerned although I'm still annoyed it wasn't done automatically."

"I've now downloaded the manual instructions so going to give the update a go, wish me luck! Or shouldn't I follow the instructions form the manual because this is what they say on their website:- Please follow the Instructions provided…"

"Why haven't they? I've downloaded that file DishTV_T2100-Firmware-V1.42.usb and on their website they say the instructions on how to install it will appear on my computer screen but nothing happens so what do I do now? There doesn't…"

"How long will it be before the T2100 box users are automatically updated? Your message was 6 days ago, I thought it would have been done by now."

"Have you tried waiting to see if it starts? I'm having the same problem but have found that if I wait 12 mins or so the programme starts just fine, it's finding something else to do for 12 mins that is bugging me!!"

"I'm still having success with waiting for 12 mins after I've asked it to load the episode - the programme then plays normally apart from one thing, if you try to fast forward it at any stage it goes right back to the beginning and starts…"

"I've just tried again and this time I left it sitting there with the Bravo name on the screen while I made dinner, after TWELVE mins the programme started okay, after it had finished I tried to load in the next episode and obviously I have to…"

"As of 10 mins ago mine is still not working, I'm having the same problem as everyone else, it gets as far as loading the programme then it just sits there with the channel logo showing and nothing happens. I've tried various different…"