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Permalink Reply by willis on October 26, 2018 at 21:38

prime EPG showing a week ahead on aerialbox recorder

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Permalink Reply by Alan Douglas on October 27, 2018 at 9:28

Yes it is back. (Both on the Freeview website and on my TV) I received an email from Freeview late yesterday confirming that it was a problem at Prime TV and they would be giving them a nudge to fix it. Prime TV obviously fixed it.

Prime do not seem to have a process to check for these sorts of problems. I noticed the problem last Tuesday, when something I had a series booking to record caused my PVR to tell me that the series had ended.  That's when I checked and found out that there were absolutely no programmes on the Prime EPG from Wednesday on-wards.

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Permalink Reply by Alan Douglas on November 7, 2018 at 10:00

SNAP!

It has happened again! The Prime Freeview EPG stops at the end of Monday 12 November.

Way to go Prime (AKA SKY TV). I don't know if there is a better way to advertise your incompetence.

I do wish the Freeview folk could spot this when it happens and give Prime a friendly nudge to fix it.

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Permalink Reply by Alan Douglas on November 12, 2018 at 17:17

Well it came back sometime over the weekend and it seems to have the next 8 days of programmes loaded so lets hope it doesn't happen again.

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