Jean
  • Auckkland
  • New Zealand
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I need some guidance to update my IGLOO box

Started this discussion. Last reply by Josh @ Freeview Sep 1. 6 Replies

I log into my TV using IGLOO.I am getting an error.Loader verion 3.1.09 and Download version: 255Updating system softwareDo not disconnect from mains supply or antenna, This may take a…Continue

 

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Josh @ Freeview replied to Jean's discussion I need some guidance to update my IGLOO box
"Hi  As the Igloo box is not a Freeview Compatible or supported device (It was SKY's service) we are unable to help with this, you may look online or via Geekzone for details on this device.  Josh"
Sep 1
Jean replied to Jean's discussion I need some guidance to update my IGLOO box
"Unfortunately I cannot even get to the Menu either through my TV nor my computer. As soon as I switch the IGLOO box.  I am getting an error. Loader verion 3.1.09 and Download version: 255 Updating system software Do not disconnect from…"
Aug 29
David Lipscombe replied to Jean's discussion I need some guidance to update my IGLOO box
"Go to menu ---> settings ----> diagnostics ----> factory reset . Then follow the instructions and ignore anything to do with the internet and  in it should take around 5 mins and you freeview tv will be ready to go . And when you start…"
Aug 28
Jean replied to Jean's discussion I need some guidance to update my IGLOO box
"Thanks for your response. How do I get it to reset to factory settings? So if I understand that the IGLOO box cannot be reused as a FreeView box."
Aug 28
David Lipscombe replied to Jean's discussion I need some guidance to update my IGLOO box
"As I have 2 of then the best way to reset it is to use factory reset to get up and running and forget about getting new software as there is none available . If it wasn't done when sky pulled the plug nothing will happen and do not use the…"
Aug 27
willis replied to Jean's discussion I need some guidance to update my IGLOO box
"when igloo stopped there was a download available to turn it into a free view box however the EPG was only now/next best use for these boxes is a door stop"
Aug 27
Jean posted a discussion

I need some guidance to update my IGLOO box

I log into my TV using IGLOO.I am getting an error.Loader verion 3.1.09 and Download version: 255Updating system softwareDo not disconnect from mains supply or antenna, This may take a while. ProblemI did not disconnect for 2 days. I connected the IGLOO box to my modem via ethernet.Yet no software gets downloaded.I need some guidance to update my IGLOO box. Please help me.See More
Aug 26

Profile Information

How do you receive Freeview?
Not Sure
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
IGLOO
What region / area do you live in?
Auckland Central

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